Sr Analyst, Application Development and Maintenance

Cardinal Health International Philippines Inc.; Manila; On-site; PHP 600,000 - 800,000; Full time

Job summary

Cardinal Health International Philippines Inc. is seeking an experienced Application Developer/Maintainer to support and enhance internal software systems. The role focuses on incident resolution, health monitoring, and delivering fixes within ITSM-driven processes.

The candidate will work in a cross-functional environment, develop and test code changes, and ensure quality deliverables through established change management practices. A 3–4 year background in app development is preferred.

Qualifications

• 3-4 years of experience in Application Development & Maintenance.
• BA/BS or equivalent in related field.
• Experience with ITSM processes.
• Strong analytical, problem-solving and communication skills.

Responsibilities

• Provide application support through the Incident Management System, ensuring timely investigation, resolution, and closure of reported issues.
• Prepare and maintain operational reports, including daily, monthly, and quarterly performance and support metrics.
• Monitor application health and proactively identify potential issues that may impact business operations.
• Perform root cause analysis and troubleshooting reported incidents.
• Implement simple code fixes, bug resolutions, and minor application enhancements.
• Develop, test, and deploy solutions following established development standards and change management processes.
• Support application maintenance activities and ensure the quality of delivered fixes.
• Proactively work on IT solutions with cross-functional teams.

Skills

Java

SQL

Web Services (REST/SOAP APIs)

Angular

Spring MVC

Education

BA/BS or equivalent experience in related field

Tools

ServiceNow

JIRA

Jenkins

Tortoise SVN

Git

Postman

GCP

PCF

Splunk

Job description

What Application Development & Maintenance contributes to Cardinal Health

Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.

Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications.

Qualifications

• 3-4 years of experience
• BA, BS or equivalent experience in related field

Key Accountabilities

• Provide application support through the Incident Management System, ensuring timely investigation, resolution, and closure of reported issues.
• Prepare and maintain operational reports, including daily, monthly, and quarterly performance and support metrics.
• Monitor application health and proactively identify potential issues that may impact business operations.
• Perform root cause analysis and troubleshooting reported incidents.
• Implement simple code fixes, bug resolutions, and minor application enhancements.
• Develop, test, and deploy solutions following established development standards and change management processes.
• Support application maintenance activities and ensure the quality of delivered fixes.
• Proactively work on IT solutions with cross-functional teams.

Job Requirements

• Required Expertise
  • Application Development and Maintenance using Java.
  • Application support, troubleshooting, and incident resolution.
  • Understanding of IT Service Management (ITSM) processes.
  • Strong analytical, problem-solving, and communication skills.
• Technical Knowledge
  • Primary: Java, SQL, Web Services (REST/SOAP APIs), Angular, Spring MVC
  • Secondary: ServiceNow, JIRA, Jenkins, Tortoise SVN, Git, Postman, GCP, PCF, Splunk
  • Nice to Have: Full Stack Development knowledge
• Preferred Exposure
  • SDLC, Agile methodologies, and application support processes.

Minimum Years’ Experience:

3-4 years

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.