Software Support Analyst — Follow-the-Sun Production

Murex; Mexico; On-site; PHP 2,464,571 - 3,696,857; Full time

Benefits offered by this job

Best Medical insurance

Dental insurance

Life insurance

Job summary

Murex is seeking a Software Technical Support Analyst in Pampanga, Mexico. Join a team dedicated to providing exceptional support across technical issues on our Mx3 platform. Candidates should possess problem-solving skills, good communication, and be eager to learn new technologies.

This role offers an opportunity to work in a dynamic environment with diverse teams and an inclusive culture, reflecting our commitment to equality and fairness. Best insurance and benefits are part of our offering.

Qualifications

• Eager to learn latest Murex technologies.
• Advanced Level of English is mandatory.
• Ability to work under pressure.

Responsibilities

• Provide follow the sun support model on technical issues.
• Analyze, diagnose, and provide solutions to client issues.
• Collaborate across teams on problem resolution.

Skills

Problem solving

Technical troubleshooting

Communication skills

Team collaboration

Tools

Java

SQL

Linux

Job description

Murex is seeking a Software Technical Support Analyst in Pampanga, Mexico. Join a team dedicated to providing exceptional support across technical issues on our Mx3 platform. Candidates should possess problem-solving skills, good communication, and be eager to learn new technologies.

This role offers an opportunity to work in a dynamic environment with diverse teams and an inclusive culture, reflecting our commitment to equality and fairness. Best insurance and benefits are part of our offering.