Social Media Associate

TeamRidemax Philippines; Quezon City; Presencial; PHP 223.000 - 357.000; Jornada completa

Descripción de la vacante

TeamRidemax Philippines is seeking a Social Media Associate to connect with customers and leads daily, increasing followers and transforming them into loyal brand supporters. You will monitor and engage across all social media channels, respond promptly to inquiries, and maintain a consistent brand voice.

The ideal candidate has a bachelor’s degree in communication or related field, at least 1 year in marketing/social media, and fresh graduates are welcome to apply.

Formación

• Bachelor's degree in communications or related field is preferred.
• At least 1 year background in marketing/social media.
• Fresh graduates are welcome to apply.

Responsabilidades

• Monitoring online activations across ALL different social media pages and platforms such as messenger/DMs, comments, comments on a 3 party posts our brands are being mentioned, product/inquiry posts in relation to our brands.
• Ensures compliance with established customer engagement guidelines and best practices.
• Promotes increased engagement on social media platforms by interacting with audiences.
• Responds to customers’ inquiries and feedback in a correct and prompt manner.
• Knowledgeable with product technicalities of assigned brands.
• Has basic knowledge of other brands that are not assigned to him/her.
• Regularly conducts social listening initiatives.
• Performs other related tasks assigned from time to time.

Educación

Bachelor's degree in communications

1 year background in marketing/social media

Fresh graduates welcome

Descripción del empleo

Description

The Social Media Associate is a creative and dedicated individual with a passion for connecting with current and potential customers. This passion shines through as they interact with leads and customers daily, aiming to: Increase brand followers (Raise Awareness), Transform followers into enthusiasts (Inform and Engage), Convert enthusiasts into customers, and Transform customers into loyal brand supporters and representatives.

Principal Responsibilities

• Monitoring online activations across ALL different social media pages and platforms such as messenger/DMs, comments, comments on a 3 party posts our brands are being mentioned, product/inquiry posts in relation to our brands.

• Ensures compliance with established customer engagement guidelines and best practices.

• Promotes increased engagement on social media platforms by interacting with audiences.

• Responds to customers’ inquiries and feedback in a correct and prompt manner.

• Knowledgeable with product technicalities of assigned brands.

• Has basic knowledge of other brands that are not assigned to him/her.

• Regularly conducts social listening initiatives.

• Performs other related tasks assigned from time to time.

Education and Qualifications

• A bachelor’s degree in communication or a related field is preferred

• At least 1 year background in marketing/social media

• Fresh graduates are welcome to apply