SOC L1 Analsyt

Trends Group, Inc.; Makati; On-site; PHP 350,000 - 600,000; Full time

Job summary

Trends Group, Inc. is seeking a Security Operations Center professional to monitor, triage, and respond to security events. You will follow playbooks, document incidents, and work with internal teams to improve workflows and service quality.

The role requires basic cybersecurity knowledge and 1+ year SOC experience or completed cadetship. Expect shift work and a focus on continuity and incident resolution.

Qualifications

• Bachelor's degree in IT, CS, CE, or related field.
• 1+ year SOC operations experience or Cadetship completion.
• Basic knowledge of cybersecurity, networking, incident response and NIST/MITRE ATT&CK.
• Familiarity with SIEM and SOAR platforms and monitoring tools.

Responsibilities

• Monitor, triage, investigate, and elevate security events and incidents.
• Respond to alerts, service requests, and client issues within SLA targets.
• Execute incident response procedures including containment, remediation, and recovery.
• Update tickets, prepare incident data, and support root cause analysis.
• Monitor system availability, capacity, and managed assets, escalating as needed.
• Maintain accurate documentation and operational records.
• Follow SOC playbooks, ITSM processes, security policies, and escalation procedures.
• Collaborate with internal teams to improve workflows and service quality.
• Participate in shift handovers and continuity activities.

Skills

Analytical skills

Documentation skills

Communication skills

Teamwork

Education

Bachelor's degree in Information Technology, Computer Science, Computer Engineering, Electronics Engineering, or a related field

Tools

SIEM platforms

SOAR platforms

Security monitoring tools

IT infrastructure

Job description

I. Purpose

Support Security Operations Center (SOC) activities by monitoring, investigating, and responding to security events and incidents while contributing to service improvement, operational efficiency, SLA compliance, and customer satisfaction.

II. Duties & Responsibilities

• Monitor, triage, investigate, and elevate security events and incidents.

• Respond to alerts, service requests, and client issues within SLA targets.

• Execute incident response procedures, including containment, remediation, recovery, and documentation.

• Update tickets, prepare incident data, and support root cause analysis.

• Monitor system availability, capacity, and managed assets, escalating issues when necessary.

• Maintain accurate documentation, knowledge base articles, and operational records.

• Follow SOC playbooks, ITSM processes, security policies, and escalation procedures.

• Collaborate with internal teams to improve workflows, processes, and service quality.

• Participate in shift handovers, continuity activities, and continual service improvement initiatives.

III. Qualifications

• Bachelor's degree in Information Technology, Computer Science, Computer Engineering, Electronics Engineering, or a related field.

• At least 1 year of SOC operations experience or completion of the TRENDS Cadetship Program.

• Basic knowledge of cybersecurity, networking, incident response, risk management, MITRE ATT&CK, and NIST frameworks.

• Familiarity with SIEM and SOAR platforms, security monitoring tools, and IT infrastructure.

• Strong analytical, documentation, communication, and teamwork skills.

VI. Working Conditions

May require shifting schedules, extended hours, weekends, holidays, and participation in business continuity and backflight activities.