Settlements Reference Data Services Junior Analyst - APAC Shift - 6 months Fixed Contract

Citigroup Inc.; Manila; On-site; PHP 300,000 - 540,000; Full time

Job summary

Citigroup Inc. is seeking a Reference Data Services Analyst 1 in Manila. The role focuses on remediating client data, performing trend and root cause analysis, and collaborating with global teams to ensure data quality.

It requires a trainee level understanding and provides exposure to capital markets data processes. The position operates from a fixed APAC shift (10am–7pm) and involves owning data remediation tasks, supporting internal stakeholders, and contributing to risk and control

Qualifications

• Bachelor’s degree or equivalent experience.
• Basic understanding of processes, procedures and systems.
• Ability to exchange information concisely and logically across teams.

Responsibilities

• Remediates data in Clients and Security Coding systems.
• Performs trend analysis and identifies root causes.
• Liaises with global teams to ensure data quality is remediated.
• Provides high level of customer service to internal stakeholders.
• Owns ad-hoc projects from inception to completion.
• Provides metrics to Management.
• Assess risk and ensure compliance with laws and regulations.

Skills

Data remediation

Data quality

Root cause analysis

Customer service

Education

Bachelor’s degree

Tools

CRM systems

Job description

The Reference Data Services Analyst 1 is a trainee professional role. Requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is based. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Makes evaluative judgements based on the analysis of factual information. They are expected to resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own job.Responsibilities:

• The role is working in fixed APAC shift from 10am to 7pm
• Remediates data in the Clients and Security Coding systems
• Performs trend analysis and identifying root causes Implementing or suggesting solutions based on the root cause analysis
• Liaises with other teams globally to ensure data quality is remediated
• Provides a high level of customer service to our internal stakeholders
• Owns ad-hoc projects from inception through to completion
• Provides tangible metrics to Management
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

• Managing various data remediation work streams Projects Knowledge
• Experience of maintaining client static data within a capital markets environment
• Takes ownership of allocated work and is accountable
• Able to identify, trouble shoot issues and ultimately escape
• Financial services related qualifications

• Bachelor’s/University degree or equivalent experience

#LI-EH3

The role will be within Manila ASO team. This team will be responsible for the opening of new sub accounts and maintenance of static data of sub accounts for existing clients.

• Authenticates and remediates client data using multiple external and internal Citi systems.
• Liaises with both internal Citi teams and/or external clients globally to ensure data quality is remediated.
• Provides a high level of customer service to our internal stakeholders.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Maker (1st level) processing will be undertaken with training on Checker (2nd level) review to follow
• Performing User Acceptance Testing with occasional weekend release testing as part of a team.

Job Family Group:

Operations - Services

Job Family:

Reference Data Services

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.