ServiceNow Admin: Grow in ITSM & ITIL (Hybrid)

vCustomer Philippines, Inc.; Makati; Hybrid; PHP 400,000 - 600,000; Full time

Job summary

A leading IT services company in Makati is seeking a ServiceNow Administrator to manage user accounts and ServiceNow modules in a hybrid work setup. The ideal candidate will have at least 5 years of experience, proficiency in JavaScript, and a strong understanding of ITIL processes. Join a team that prioritizes growth and inclusion, and enjoy a role that makes a difference for customers worldwide.

Benefits

Health coverage

Growth opportunities

Inclusive working environment

Qualifications

• Minimum of 5 years of ServiceNow administration experience.
• Skilled in scripting, preferably JavaScript.
• Solid understanding of ITIL processes and CMDB.

Responsibilities

• Manage user accounts, roles, and access controls.
• Configure ServiceNow modules and maintain the Service Catalog.
• Provide technical support to end-users and resolve issues.
• Document configurations, workflows, and procedures.

Skills

ServiceNow administration experience

JavaScript proficiency

ServiceNow platform administration knowledge

REST/SOAP API integration

ITIL process understanding

Expertise in ITSM modules

Data modeling skills

Cloud infrastructure understanding

Job description

A leading IT services company in Makati is seeking a ServiceNow Administrator to manage user accounts and ServiceNow modules in a hybrid work setup. The ideal candidate will have at least 5 years of experience, proficiency in JavaScript, and a strong understanding of ITIL processes. Join a team that prioritizes growth and inclusion, and enjoy a role that makes a difference for customers worldwide.