Service Crew

Jimini Concept Inc.; Cebu City; On-site; PHP 167,400 - 223,200; Full time

Job summary

A customer-focused company in Cebu City is seeking candidates for a customer service role. The position involves creating positive experiences, maintaining store cleanliness, managing inventories, and handling customer inquiries. Ideal candidates are high school graduates with a pleasing personality, a customer service mindset, and a willingness to learn. This role suits both experienced individuals and fresh graduates.

Qualifications

• High school graduate or above are welcome to apply.
• Must have a pleasing personality.
• Fast learner and willing to grow with the company.
• Possess a customer service oriented mindset, trustworthy, self motivated, hardworking and a team player.
• Good decision making, problem solving, and analytical skills.

Responsibilities

• Creates positive and delightful customer experience with our product and brands.
• Performs basic inventory of all products.
• Maintains cleanliness and hygiene of the store.
• Monitors and ensures complete product availability.
• Entertains and caters to customers’ complaints and requests.
• Prepares reports and documentation as directed.
• Performs related tasks as assigned.

Skills

Customer service oriented mindset

Good decision making

Problem solving skills

Analytical skills

Pleasing personality

Education

High school graduate

Job description

• Creates positive and delightful customer experience with our product and brands;
• Performs basic inventory of all products to ensure correct and accurate data;
• Maintains cleanliness and hygiene of the store at all times;
• Monitors and ensures complete product availability at all times;
• Entertains and caters to customers’ complaints, queries, requests, needs, suggestions, and recommendations;
• Prepares reports and documentations as directed by the immediate superior;
• Performs related tasks as may be assigned from time to time.

Qualifications

• High school graduate or above are welcome to apply;
• Must have a pleasing personality;
• Fast learner and willing to grow with the company;
• Possess a customer service oriented mindset, trustworthy, self motivated, hardworking and a team player;
• Comfortable working with others;
• Good decision making, problem solving, and analytical skills;
• With or without experience;
• Positive personal values and strong work ethic.

Must be amenable to work or travel in any of the following locations:

• Colon Area -2
• Tabunok -2
• Lapu Lapu -1