Senior Voice BPO Agent – Intl Accounts (QC)

Jobsavenueph; Quezon City; On-site; PHP 312,000 - 469,000; Full time

Benefits offered by this job

Premium salary package

Performance incentives

Paid training

HMO + Life Insurance

Leave credits

Career growth opportunities

Job summary

TaskUs Anonas QC is hiring for Voice Accounts with a Premium Salary Package, open exclusively to candidates with at least 6 months International BPO experience. Location is TaskUs Anonas, Quezon City, with limited premium slots and no entry-level eligibility.

Ideal candidates will handle inbound/outbound inquiries, deliver high-quality service to international standards, and meet KPI targets while working onsite in Anonas QC.

Qualifications

• 6 months International BPO experience is required.
• Strong English communication skills.
• Experience handling voice accounts.
• Comfortable with KPIs and performance metrics.
• Willing to work onsite in Anonas QC.
• Open to shifting schedules.

Responsibilities

• Handle inbound and outbound customer inquiries.
• Provide advanced issue resolution and troubleshooting.
• Deliver high-quality customer service aligned with international standards.
• Document interactions accurately in the system.
• Meet productivity, quality, and CSAT targets.

Skills

International BPO experience

Strong English communication

Voice accounts experience

KPIs & performance metrics

Onsite in Anonas QC

Shift schedules

Job description

TaskUs Anonas QC is hiring for Voice Accounts with a Premium Salary Package, open exclusively to candidates with at least 6 months International BPO experience. Location is TaskUs Anonas, Quezon City, with limited premium slots and no entry-level eligibility.

Ideal candidates will handle inbound/outbound inquiries, deliver high-quality service to international standards, and meet KPI targets while working onsite in Anonas QC.