Senior UPS & Data Center Technical Support Engineer

Vertiv; Mandaluyong; On-site; PHP 600,000 - 900,000; Full time

Job summary

Vertiv Philippines is seeking an Electrical/UPS technical support specialist to maintain and troubleshoot power systems for data centers. You will support field engineers and end-users, focusing on UPS hardware and software issues, with emphasis on client-facing communication and technical coaching.

Responsibilities include reviewing electrical drawings, assisting with site installations, and guiding junior team members while ensuring safe, compliant operations.

Qualifications

• Required engineering degree in Electrical or Electronics field.
• Experience in sales/engineering/parts & service or data center focus.
• Fluent in English, written and spoken.

Responsibilities

• Answer technical issues for UPS systems and related products.
• Provide technical assistance for site installations.
• Review electrical drawings and schematics for compliance.
• Support training and onboarding of new hires.
• Assist supervisors and managers to improve team productivity.
• Coordinate with other teams to fulfill customer requests.

Skills

Electrical concepts

UPS knowledge

Customer support

Education

Bachelor’s Degree in Electrical or Electronics Engineering

Tools

MS Office

Visio

Job description

Vertiv Philippines is seeking an Electrical/UPS technical support specialist to maintain and troubleshoot power systems for data centers. You will support field engineers and end-users, focusing on UPS hardware and software issues, with emphasis on client-facing communication and technical coaching.

Responsibilities include reviewing electrical drawings, assisting with site installations, and guiding junior team members while ensuring safe, compliant operations.