SENIOR RELATIONSHIP MANAGER - PAYROLL & HR SOLUTIONS

Talentmodular; Philippines; On-site; PHP 800,000 - 1,200,000; Full time

Job summary

Talentmodular in the Philippines is seeking a Senior Relationship Manager for Payroll & HR Solutions. This hybrid role involves managing enterprise client relationships, driving adoption of payroll solutions, and leading technical deployments. Ideal candidates have a strong background in HR tech, client-facing experience, and exceptional communication skills. You'll be integral in ensuring client satisfaction and identifying upsell opportunities while working in a flexible environment that values initiative and long-term partnerships.

Qualifications

• You’ve been a Relationship Manager (or similar) in a payroll or HR tech company.
• Strong background in account management, customer success, or client services.
• Hands-on involvement in rolling out payroll or HRIS systems with clients.
• Able to influence senior stakeholders and explain technical solutions.
• Thrive in fast-paced environments while managing multiple priorities.

Responsibilities

• Own the full client journey from onboarding and deployment to long-term adoption.
• Identify opportunities to expand services within accounts by understanding client needs.
• Lead and support the rollout of payroll-linked or HR solutions.
• Monitor client satisfaction, resolve issues proactively, and safeguard loyalty.
• Work with internal teams to streamline service delivery.

Skills

Payroll Relationship Management Experience

Client-Facing Track Record

Implementation & Technical Deployment Experience

Exceptional Communication Skills

Organized, Results-Driven & Adaptable

Job description

SENIOR RELATIONSHIP MANAGER - PAYROLL & HR SOLUTIONS

This isn’t just another client management role, it’s your chance to be a strategic partner to enterprise clients, driving growth and ensuring seamless deployment of a game-changing HR and financial wellness solution.

You’ll be in a unique position to support the joint growth journey of two of the most loved financial services companies in the Philippines: a revolutionary fintech and a trusted digital bank, working together to roll out a payroll solution that empowers organizations and their employees alike.

As a Senior Relationship Manager, you’ll own the full client journey: building trust, driving adoption, uncovering upsell opportunities, and leading technical deployment with payroll or HR/Comp & Ben teams.

This is a hybrid opportunity, with flexibility for remote work outside of client visits and events. You’ll thrive in a culture that values trust, initiative, and long-term partnerships.

What You’ll Own:

End-to-End Relationship Management. Be the trusted partner for enterprise clients. Manage the full journey from onboarding and deployment to long-term adoption and growth.

Upsell & Account Growth. Identify opportunities to expand services within accounts by understanding client needs and translating them into solutions.

Deployment & Advocacy. Lead and support the rollout of payroll-linked or HR/Comp & Ben solutions, collaborating closely with client teams to ensure smooth implementation.

Client Success & Retention. Monitor client satisfaction, resolve issues proactively, and safeguard long-term loyalty.

Collaboration & Process Improvement. Work with internal teams to streamline service delivery and ensure clients get maximum value from the platform.

What You Bring To The Table:

[Required] Payroll Relationship Management Experience. You’ve been a Relationship Manager (or similar) in a payroll or HR tech company and are comfortable engaging with payroll teams.

Client-Facing Track Record. Strong background in account management, customer success, or client services, ideally with enterprise-level clients.

Implementation & Technical Deployment Experience. Hands‑on involvement in rolling out payroll or HRIS systems with clients.

Exceptional Communication Skills. Able to influence senior stakeholders and explain technical solutions with clarity.

Organized, Results-Driven & Adaptable. Thrive in fast-paced environments while managing multiple priorities.

Location & Schedule Flexibility

Hybrid role based in the Philippines. Expect a mix of client visits, industry events, and remote work.

Your Future Starts Here. Are You Ready?

If you’re passionate about payroll, client success, and building partnerships that last, this is your opportunity to make a meaningful impact in a company that is shaping the future of employee financial wellness.