Senior Marketing Manager 16 Months Fixed Term

Mastercard; Manila; Hybrid; PHP 1,800,000 - 2,400,000; Part time

Job summary

Mastercard seeks a Senior Marketing Manager for a 16-month fixed-term contract based in the Philippines. The role leads end-to-end marketing communications for a large card migration program, delivering clear, compliant communications across the migration lifecycle.

You will manage multi-channel campaigns, collaborate with cross-functional teams, and oversee budgets, timelines, and agency partners to achieve impactful client outcomes.

Qualifications

• 10+ years of marketing communications experience in regulated environments.
• Proven client management experience and leading marketing solutions.
• Plan and execute campaigns across key channels to drive outcomes.
• Excellent communication and presentation skills with clients and teams.
• Ability to communicate in English and adapt to fast-paced setups.

Responsibilities

• Lead end-to-end marketing communications for a large-scale card migration program.
• Design and deliver multi-channel communications across the migration lifecycle.
• Manage budgets, timelines, and creative development with internal and external partners.
• Collaborate with product, operations, risk, legal, compliance, and technology teams.
• Coordinate agency and vendor partners to deliver integrated outcomes.

Skills

Marketing communications

English proficiency

Stakeholder management

Project management

Communication skills

Adaptability

Innovation

Education

Marketing degree or equivalent experience

Job description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title And Summary

Senior Marketing Manager (16 months fixed term)

Advisors & Consulting Services Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.

The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Marketing consultants lead the strategy development and implementation of campaigns and engagements for clients. They use customer data to provide deep direct marketing expertise across channels, evaluating campaign results and adapting the approach to optimize marketing performance.

Envision this role as the pivot in a thrilling marketing services transformation. It's about fully embracing and fueling change while seamlessly balancing traditional marketing endeavors. This profile thrives in a dynamic environment, contributing ideas, and actively steering this transformational journey.

Duration: This is a 16-month full-time contractor role.

Travel: Role will be based in either Philippines, Sydney, Australia or Auckland, New Zealand. However, this role would be required to travel to Papua New Guinea and Fiji regularly to align with stakeholders and support onsite program delivery. Expectation to be onsite for at least 40-50% of the time.

Roles and Responsibilities

Client Impact

• The role sits within a large, complex transformation initiative and is focused on delivering clear, timely and compliant customer communications throughout the migration lifecycle. Past experience of planning and execution marketing communication programs in developing markets would be prioritized.
• The Senior Marketing Manager will lead end-to-end marketing communications for a large-scale card migration program, ensuring customers experience a clear, timely and seamless transition.
• This role is accountable for designing and delivering complex, multi-channel customer communications across the full migration lifecycle, working closely with internal stakeholders, agencies, and delivery partners.
• Includes ownership of communication strategy, aligned to program milestones, risk controls and customer outcomes.
• Translation of complex, operational and regulatory requirements required for clear, customer-friendly communications.
• Ensure operational project execution within agreed milestones and budget.
• Manage creative development and media planning, meeting high-quality standards aligned with client needs.
• Partner closely with product, operations, risk, legal, compliance, technology and required delivery teams to deliver integrated outcomes.
• Act as the central marketing point of contact within the card migration program
• Coordinate agency and vendor partners where required.

Team Collaboration & Culture

• Collaborate with internal and external marketing partners to support business growth.
• Management of a campaign marketing manager.

Qualifications

• The role requires a highly organized, detail-oriented marketer with strong experience operating within regulated, fast-paced environments and executing communications through structured, process-driven workflows.
• 10+ years’ experience in marketing communications, lifecycle or customer marketing.
• Demonstrated experience delivering communications in complex, regulated environments.
• Client Management: Proven track record in managing client accounts and leading marketing solutions.
• Project Execution: Ability to plan and execute marketing strategies and campaigns across key marketing channels to drive impactful outcomes.
• Collaboration: Thrive in a matrix organization structure, managing internal and external stakeholders effectively.
• Ability to manage ambiguity and shifting priorities in large transformation programs.
• Communication: Excellent communication and presentation skills, capable of influencing colleagues and clients on the value of marketing projects. Professional, accountable and with a delivery-focused approach.
• Innovation: Show the ability to ideate, manage, and roll out complex marketing initiatives.
• Education: Relevant marketing degree or equivalent experience needed.
• Ability to communicate effectively in English and the local office language (if applicable).
• Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs.
• Ability to travel to client sites on a regular basis.

Corporate Security Responsibility

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.