Senior Manager – Retail Store Planning & Design
About the Opportunity
An established retail organization is seeking an experienced leader to oversee store planning, retail space optimization, and store design across a network of locations.
The role will translate commercial priorities into functional, customer-focused store environments, providing strategic direction across new stores, renovations, relocations, and store enhancement projects.
Key Responsibilities
- Lead store layout strategy, category space allocation, and planning across different store formats.
- Oversee the allocation and integration of branded spaces, counters, fixtures, and key commercial areas.
- Develop and strengthen store design standards, customer navigation, and the overall shopping experience.
- Use sales performance, category productivity, and customer insights to improve space utilization.
- Review layouts, design proposals, and space plans for alignment with commercial and operational requirements.
- Establish planning and design governance, ensuring consistency and coordination with construction and fit-out teams.
- Partner with Commercial, Marketing, Operations, Property, Finance, and other stakeholders on project priorities and execution.
- Lead and develop multidisciplinary teams across store design and space planning.
- Manage relationships with external consultants, suppliers, and brand partners.
Qualifications
- Bachelor’s degree in Architecture, Interior Design, Engineering, Construction Management, Business, Retail Management, or a related discipline.
- Approximately 10–15 years of progressive experience in retail store development, design, space planning, or related functions, including significant leadership experience.
- Demonstrated experience in store layouts, category space allocation, branded spaces, and retail design within a multi-store environment.
- Strong understanding of retail operations, customer journeys, commercial priorities, and space productivity.
- Proven ability to lead multidisciplinary teams and manage complex stakeholder requirements.
- Strong analytical, communication, presentation, and negotiation skills.
- Experience supporting multiple store formats or a large retail network is preferred.