Senior Manager - Managed Reports

Globe Telecom, Inc.; Philippines; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

Globe Telecom, Inc. in the Philippines seeks a Senior BI/Dashboard Engineer to drive the design, development, and delivery of dashboards that track key operational metrics.

You will work with the Data Build team to ensure accuracy, SLA adherence, and timely insights for business leaders. The role covers dashboard visuals, data transformations, QA/UAT planning, automation of reports, and ongoing dashboard maintenance.

Qualifications

• 5+ years of experience in Big Data and analytics.
• Proven ability to design and operate complex BI systems.
• Experience building dashboards and reports with BI tools.

Responsibilities

• Visualization Design: define dashboard visuals for clear storytelling and secure approvals from leadership.
• Dashboard Development: build dashboards, optimize data scripts, collaborate with Data Build team.
• QA & Validation: define QA/UAT plans and ensure metric accuracy against KPIs.
• Automation: support report rationalization and automate dashboards in Excel or BI tools.
• Maintenance: manage scheduling, updates, versioning and change processes.
• MIS & Education: enable ad hoc/more regular insights and educate users on Tableau and Data Studio.

Skills

Big Data

BI concepts

Dashboard development

Data visualization

SQL

Python

Education

Bachelor's Degree

Tools

Tableau

Google Data Studio

Excel

Job description

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description

Run and manage the design, development, and delivery of dashboards and visualizations related to key operational metrics. Ensure deliverables are provided within the agreed SLA and manage day to day activities. Provide key analysis and insights based on historical numbers and recent events that would impact the metrics’ usual trends.

Duties and Responsibilities

Visualization Design

Draw and define dashboard visual layout, look and creatives to enable Visual storytelling to business Secure concurrence & approval from senior management and stakeholders on the visual layout and flow

Dashboard Development

Develop dashboards, optimize scripts, transformations on further requirements in collaboration with Data Build team Lead development of approved layout and views via the Visualization Tool

Dashboard QA & Validation

Establish and Define QA and Validation / UAT Plan for every Dashboarding Development Project Execution of QA and Validation Plan according to the agreed Project Plan timelines / milestones Accountable person to ensure accuracy of metrics and figures in relation to the agreed standardized KPIs.

Dashboard and Reports Automation

Support Reports rationalization initiatives and automate existing dashboards in excel spreadsheets Develop new scripts to automate in collaboration with Data Build team

Dashboard Maintenance

Manage dashboard scheduling, Ensure timely and regular production and update of dashboards – depending on agreed frequency, timing SLAs Ensure that production dashboard scripts are closed and manage versioning, update, change process

Adhoc and Regular MIS

Enable Adhoc and Regular MIS requiring Simple Customer Profiling, Numbers scoping and business monitoring Regularly share and endorse insights to Data Analytics team for further deep-dives / advanced analytics requirements

Business User / Stakeholder Education

User and stakeholder education on the use of the dashboard visualization tools such as Tableau and Google Data Studio

Requirements

• 5+ years of experience in Big Data.
• 5+ years of experience managing and effectively operating complex systems that are highly reliable and scalable.
• 8+ years professional experience in the concepts of complex Business Intelligence
• 6+ years of experience in developing and building reports, data models, dashboards and BI tools
• 5+ years of experience of agile development methodologies preferred
• 5+ years of process management experience
• 5+ years of experience managing and effectively operating a complex systems that are highly reliable and scalable
• Hands-on experience with all stages of system development efforts, including requirements definition, design, architecture, testing, and support.
• Experience with balancing usability, data integrity, and performance
• Demonstrated ability to assess technology needs of Business Intelligence, Analytics, Reporting, Analytical Modeling and Forecasting
• Strong Team player who can define and enforce data standards
• Experience interfacing with and presenting to senior business leaders
• Outstanding leadership abilities; able to coordinate and direct all phases of project-based efforts while managing, motivating, and leading project teams.
• Adept at developing effective security policies and procedures, project documentation and milestones, and technical/business specifications
• Strong technical knowledge of and hands on experience with Business Intelligence techniques including but not limited to Analytics, Data Mining, Data Warehouse, Reporting and Dashboards.
• Strong technical knowledge of BI tools integrated to Cloud setup
• Extensive knowledge on data visualization techniques and dashboard design is essential
• Java Scripting, SQL and Python skills a definite plus.
• Experience in working for a telco company is desirable.
• Knowledge of database performance factors, monitoring tools and tuning procedures.
• Experience and advanced knowledge of logical and physical database modeling concepts and techniques.
• Understand normalized and star-schema (dimensional) physical models and logical modeling concepts.
• Experience with a variety of sources (EBS, XML, Oracle, flat file, excel spreadsheets, transactional (OLTP) sources, etc.)
• Bachelor's Degree in any related field

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.

Globe Telecom, Inc. (Globe) is the leading Telecommunications company in the Philippines and the purveyor of the Filipino digital lifestyle. We provide cellular, broadband and mobile data services by focusing on enriching our content offerings amid customers' growing preference for multimedia platforms across multiple screens and devices. We want to enrich lives through communications by simplifying technology, so that we bring customers closer to what matters most. Globe was also recognized as one of the Top companies to work for in Asia by Asia Corporate Excellence & Sustainability (ACES) Awards and Best Employer in the Telco category by Stevie’s New York. Our principal shareholders are Ayala Corp. and Singtel, both industry leaders in their respective countries and in the region. We are also a member of Bridge Alliance, Asia Pacific's leading mobile alliance of 36 mobile carriers.

Purpose In everything we do, we treat people right to create a Globe of Good.

Vision We see a Philippines where families' dreams come true, businesses flourish, and the nation is admired.

Mission We create wonderful experiences for people to have choices, overcome challenges, and discover new ways to enjoy life.