Senior Batch Automation & Workflow Architect

Manulife Insurance Malaysia; Manila; Hybrid; PHP 600,000 - 900,000; Full time

Job summary

Manulife is seeking a Workload Automation Specialist to own and evolve enterprise batch automation workflows that support mission-critical financial platforms used globally. You will ensure production stability today while enabling smarter, scalable automation for the future.

You will design and manage CA ESP workflows, resolve issues, and collaborate with application teams across DEV/UAT/PROD, while following security and risk policies in a hybrid work environment.

Qualifications

• Experience with Broadcom CA Workload Automation dSeries (ESP) or equivalent enterprise scheduling tools (e.g., Control-M).
• Background in batch scheduling, application support, production operations, or technical operations roles.
• Strong analytical, organization, and problem-solving skills.
• Strong written and verbal communication skills.
• Ability and willingness to work a rotating or night shift.

Responsibilities

• Designs and builds batch workflows in CA ESP based on defined requirements.
• Configures and manages job dependencies, conditions, calendars, and execution logic.
• Implements workflow changes for new requirements, defect fixes, and improvements as assigned.
• Works with application teams to clarify requirements needed to complete assigned work.
• Supports promotion of workflows across DEV, UAT, and PROD and validates expected behavior.
• Troubleshoots workflow issues assigned to them and identifies root causes at the job or workflow level.
• Implements fixes to resolve identified issues within their assigned scope.
• Participates in monthly review of job failures and contributes observations when applicable.
• Follows established scheduling standards and best practices when building or modifying workflows.
• Follows Manulife change management processes for all updates.
• Ensures work aligns with risk and security policies.
• Supports audit requests by providing requested information and documentation when asked.
• Creates and manages SSH keys following established procedures.
• Participates in on-call rotation for high-priority issues when engaged.
• Completes assigned build work (new workflows, enhancements, changes) and KLO/run work (fixes, support tasks, governance-related activities).

Skills

ESP/Workload Automation

Batch scheduling

Analytical skills

Communication skills

Night shift availability

Power Platform

Tools

Power Automate

Power Apps

Power BI

Job description

Manulife is seeking a Workload Automation Specialist to own and evolve enterprise batch automation workflows that support mission-critical financial platforms used globally. You will ensure production stability today while enabling smarter, scalable automation for the future.

You will design and manage CA ESP workflows, resolve issues, and collaborate with application teams across DEV/UAT/PROD, while following security and risk policies in a hybrid work environment.