Senior Analyst

Johnson & Johnson MedTech; Philippines; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

Johnson & Johnson MedTech is recruiting a Senior Data Analyst for Global Services, located in Manila, Philippines. The role focuses on transforming customer purchasing data into meaningful insights, driving data quality, governance, and cross-functional collaboration to enhance decisions across the organization.

The candidate will analyze complex datasets, support BI outputs, and contribute to automation and continuous improvement initiatives while aligning with Creo values and standards.

Qualifications

• Bachelor's degree required in business/finance/supply chain or related field.
• Advanced degree (MBA or master's) preferred.
• 3–5+ years of experience in global services, shared services, operations, or similar analytical role.
• Proficiency in Excel and data analysis/reporting tools.

Responsibilities

• Analyze operational data and trends to generate actionable insights.
• Ensure timely and accurate execution of global services processes with quality controls.
• Collaborate with cross-functional teams to resolve issues and improve service delivery.
• Drive data-driven process improvements and standardization across GS and MedTech.
• Maintain data integrity and support development of dashboards and reports.

Skills

Data analysis

Cross-functional collaboration

Excel proficiency

Data governance

Attention to detail

Education

Bachelor's degree in Business Administration/Finance/Supply Chain

MBA or relevant master's degree

Tools

Power BI

Tableau

SQL

SAP

Job description

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function

Job Sub Function

Job Category

All Job Posting Locations:

Taguig, National Capital Region (Manila), Philippines

Job Description

DePuy Synthes is recruiting for a(n) Senior Analyst, Sourceview, Global Services, located in Manila, Philippines.

The SOURCEVIEW Senior Data Analyst, Global Services plays a key role in executing customer data operations, conducting advanced analyses, and identifying opportunities to enhance data quality and insight generation for the DePuy Synthes’ business. This role supports SOURCEVIEW™ by transforming customer purchasing data into meaningful insights, driving process improvements, contributing to data governance, and partnering with cross-functional teams to strengthen data-driven decision-making within Global Services.

Key Responsibilities

• Analyze operational data and performance trends to generate insights and support informed decision-making
• Deliver high-quality, timely execution of global services processes, ensuring adherence to established standards and controls
• Partner with cross-functional stakeholders (e.g., commercial, supply chain, finance) to resolve issues and improve service delivery
• Drive process enhancements, automation, and standardization initiatives to improve efficiency and customer experience
• Validate, cleanse, and troubleshoot data to maintain operational quality standards.
• Execute customer case processing activities with a strong emphasis on accuracy, completeness, and consistency.
• Conduct in-depth analysis of complex datasets to uncover trends, patterns, and customer behaviors.
• Synthesize insights that inform DePuy Synthes’ commercial and operational decision-making.
• Support the creation or improvement of analytical outputs, dashboards, and reporting tools
• Implement improvements to data management, transformation, and processing workflows.
• Collaborate with teams across GS and MedTech to support business intelligence needs.
• Help enforce consistent data governance standards across the SOURCEVIEW™ process.
• Maintain data integrity across systems and ensure proper documentation and audit readiness
• Contribute to global or regional projects and initiatives aligned with service excellence and transformation goals
• Communicate insights, progress, and recommendations clearly to stakeholders and leadership
• Demonstrate Johnson & Johnson Credo values and leadership behaviors in all interactions

Qualifications

Education

• Bachelor’s degree required (Business Administration, Finance, Supply Chain, or related field)
• Advanced degree (e.g., MBA or relevant master’s degree) preferred

Required

• Typically 3–5+ years of experience in global services, shared services, operations, or a similar analytical role
• Strong analytical and problem-solving skills with the ability to interpret complex data sets
• Experience working with cross-functional teams in a global or matrixed environment
• Proficiency in Microsoft Excel and data analysis/reporting tools
• Strong communication and stakeholder management skills
• High attention to detail and commitment to quality and accuracy
• Ability to manage multiple priorities in a fast-paced environment

Preferred

• Experience in Global Business Services (GBS) or shared services environments
• Knowledge of ERP systems (e.g., SAP) or CRM platforms
• Familiarity with process improvement methodologies (Lean, Six Sigma)
• Experience in healthcare, life sciences, or regulated industries
• Exposure to automation or digital transformation initiatives
• Proficiency in data visualization tools (e.g., Power BI, Tableau)
• Proficiency in analytics tools and big data management; SQL is a plus
• Demonstrated ability to lead or support projects and continuous improvement efforts

Other

• Language: Fluent in English (written and spoken)
• Travel: Minimal (typically <10%, may vary based on business needs)
• Certifications: Lean Six Sigma certification preferred

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.

#DePuySynthesCareers

Required Skills

Preferred Skills

Advanced Analytics, Biostatistics, Business Behavior, Clinical Data Management, Clinical Operations, Communication, Cross-Functional Collaboration, Database Applications, Data Privacy Standards, Data Savvy, Good Clinical Practice (GCP), Organizing, Problem Solving, Report Writing, Standard Operating Procedure (SOP), Systems Analysis