Senior AI Technical Architect for Generative CX Solutions

Gratitude Philippines; Manila; Hybrid; PHP 1,339,000 - 2,232,000; Full time

Job summary

Gratitude Philippines is seeking a Manager Expert - Technical Architect for AI to lead Generative AI architecture initiatives and oversee CX-related solutions, guiding development teams to ensure scalable, compliant designs.

The role demands a senior expert who can translate complex needs into architecture, drive on-time delivery, and maintain robust automation frameworks in a hybrid Taguig setting with night shifts.

Qualifications

• 5+ years in technical or solution architecture roles.
• 5+ years in Generative AI model architecture design and implementation.
• Experience productionizing AI-driven solutions.
• Strong background in web technologies and enterprise-grade app design.
• Leadership in AI/ML and Data Science projects.
• Familiarity with AI methodologies, Agile, DevOps, and MLOps.

Responsibilities

• Translate complex requirements into functional and technical architecture designs.
• Own and guide the development team to deliver projects as planned.
• Ensure automation development projects are designed efficiently and adhere to standards.
• Review code and provide guidance to software engineers.
• Develop front-end and back-end components with tests and standards.
• Plan technology solutions, estimate effort, and present proposals.
• Communicate system requirements to software teams.
• Oversee projects and coordinate with governance to report updates, risks, and issues.

Skills

Artificial Intelligence

English

Solution Analysis

Solutions Architecture

Technical Analysis

Technical Architecture

Job description

Gratitude Philippines is seeking a Manager Expert - Technical Architect for AI to lead Generative AI architecture initiatives and oversee CX-related solutions, guiding development teams to ensure scalable, compliant designs.

The role demands a senior expert who can translate complex needs into architecture, drive on-time delivery, and maintain robust automation frameworks in a hybrid Taguig setting with night shifts.