Senior Account Manager

OLIVER Agency - North America; Manila; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

OLIVER is seeking a Senior Account Manager in Manila to lead day-to-day studio operations, liaising with clients and internal teams to ensure on-time, on-brief delivery of high-quality digital projects. You will lead project delivery from ideation to execution across multiple brands, supporting growth by delivering on time, within budget, and to the highest standards.

You will collaborate with the Account Director and Business Director to ensure client satisfaction and explore up-selling

Qualifications

• 5 years of experience from outside of the studio.
• 3+ years of account management exposure is implied by the role.
• Experience managing multiple teams and skill sets.
• Evidence of business growth and client re-signing.
• Strong communication with junior to senior levels in the business.
• Discretion with confidential information.
• Driven, proactive, and collaborative team player.
• Financial rigor and business acumen.
• Extremely thorough and accurate work.
• Clear understanding of OLIVER products.
• Demonstrable leadership abilities.
• Passion for and curiosity about AI and new technologies.
• Understanding of AI tools is beneficial, with ability to learn quickly.

Responsibilities

• Oversee day-to-day execution of accounts across clients and teams.
• Drive growth targets and ensure delivery on time and on brief.
• Secure positive client feedback for projects delivered.
• Manage and develop positive client relationships.
• Mentor and develop junior team members.

Skills

Experience in account management

Team leadership

Growth track record

Client relationship management

Senior stakeholder communication

Financial acumen

Attention to detail

AI enthusiasm

OLIVER product knowledge

Leadership abilities

Learning AI tools

Job description

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group, we’re at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

Role:

Senior Account Manager

Location:

Manila, Philippines

About the role:

OLIVER is a rapidly expanding creative services agency with a twist - we provide our clients with bespoke dedicated agencies that operate from within their offices. We are building a team of individuals who have the ability and confidence to learn on the job and help the client transform their marketing capabilities.

The Senior Account Manager is responsible for running the day-to-day operations in the studio. You are responsible for liaising with the Clients and internal teams to ensure the on-time, on-brief delivery of high- quality digital projects. As the Senior Account Manager, you will be leading project delivery, from ideation to execution, for a number of brands, working with multiple internal and external teams. You will support business growth by ensuring that projects are delivered on-time, within budget and to the highest quality standards. You will also work closely with the Account Director and Business Director to ensure that the Clients are happy, and to look for up-selling opportunities.

What you will be doing:

• Responsible for the day-to-day execution of accounts, from an operational, output, Client, and team management perspective
• Accountable for the delivery of the growth and achievement of growth targets
• Accountable for receiving positive Client feedback for all projects delivered
• Manage and develop positive Client relationships
• Manage and develop junior team members

What you need to be great in this role:

• 5 years of experience from outside of the studio
• Minimum 2 years of experience in Account Management level
• Experience of managing multiple teams and skill sets
• Evidence of growth
• Record of re-signing accounts
• Self-motivated, working with little supervision
• Collaborative team player, open minded and non-political
• Proven ability to communicate and liaise with junior to senior-levels in the business
• Discrete about all confidential and personal information
• Driven, proactive, helpful, and an enthusiastic team player
• Financial rigor and business acumen
• Quality of being extremely thorough and accurate
• Clear understanding of all OLIVER products
• Demonstrable leadership abilities
• Passion for and inquisitive about AI and new technologies
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical

Req ID: 18290

#LI-EP1 #LI-Onsite

Our values shape everything we do:

Be **Ambitious** to succeed

Be Imaginative to push the boundaries of what’s possible

Be Inspirational to do groundbreaking work

Be always learningand listening to understand

Be **Results-focused** to exceed expectations

Be actively pro-inclusive and anti-racist across our community, clients and creations

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.

OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission,embedding sustainability into every department and through every stage of the project lifecycle.