Security Operations & Platform Specialist

CITADEL PACIFIC, LTD. - ROHQ; Taguig; Hybrid; PHP 500,000 - 800,000; Full time

Job summary

CITADEL Pacific Ltd. in the Philippines is seeking a Cybersecurity Analyst to support day-to-day security operations, monitor platforms, gather evidence, and document activities under the guidance of a Senior Security Engineer.

The role covers incident coordination, governance, and security controls across multiple domains. You will contribute to security platform administration, identity and access governance, endpoint and data protection, and vulnerability management while developing technical

Qualifications

• Bachelor's degree in IT/cybersecurity or related field is preferred.
• Foundational security concepts including MFA, least privilege, phishing, and logging.
• Ability to document findings and manage actions reliably.
• Practical exposure to Microsoft365, Entra ID, Defender, Purview, MDM, EDR, SIEM or email-security platforms is a plus.
• Basic knowledge of security controls, monitoring, IAM, and vulnerability management.
• Strong analytical, troubleshooting, documentation, and organizational skills.
• Effective communication and coordination with technical teams and stakeholders.
• Basic PowerShell, Python, API, or data analysis skills are advantageous.
• Willingness to learn new security technologies and take ownership of tools.
• Security monitoring and basic alert analysis.
• Security platform administration and operational support.
• Identity, privileged access, endpoint, email, and data-protection controls.
• Vulnerability tracking, remediation coordination, and reporting.

Responsibilities

• Review security alerts, service tickets and user-reported concerns using approved playbooks; document findings and escalate by severity.
• Support incident coordination, evidence gathering, timelines, action tracking and closure.
• Track SOC/MDR cases, verify information and follow up on actions and SLAs.
• Maintain operational dashboards, reports and metrics with source evidence.
• Perform routine platform administration, health checks, access reviews, inventory updates and policy verification.
• Support onboarding of users, assets, logs and integrations using change controls.
• Validate alerts, logs and reports are generated as expected.
• Maintain runbooks, knowledge articles and configuration records.
• Support privileged account discovery, onboarding, entitlement reviews and access recertification.
• Assist with PAM testing for vaulting, rotation, session recording, and JIT access.
• Track identity and privileged-access exceptions and approvals.
• Support investigations of suspicious sign-ins or access activity.

Skills

Analytical thinking

Troubleshooting

Documentation

Communication

Coordination

Attention to detail

Education

Bachelor's degree in Information Technology, Cybersecurity, or related field

Tools

Microsoft 365

Entra ID

Defender

Purview

MDM

EDR

SIEM

Job description

CITADEL Pacific Ltd. in the Philippines is seeking a Cybersecurity Analyst to support day-to-day security operations, monitor platforms, gather evidence, and document activities under the guidance of a Senior Security Engineer.

The role covers incident coordination, governance, and security controls across multiple domains. You will contribute to security platform administration, identity and access governance, endpoint and data protection, and vulnerability management while developing technical