Security Awareness Lead - Training & Phishing Defense

Sterling Global Call Center Inc.; Pasig; On-site; PHP 500,000 - 700,000; Full time

Job summary

A leading call center company in Metro Manila is seeking a Security Awareness Officer to lead the company’s cybersecurity initiatives. The ideal candidate will create engaging training content, manage phishing simulations, and work closely with teams to promote a culture of security. Qualifications include a Bachelor’s degree in IT or related fields and 3-5 years of experience in security awareness. This role is critical in ensuring compliance with security standards.

Qualifications

• 3–5+ years’ experience in security awareness, training, or information security.
• Skilled in managing training compliance and engaging content delivery.
• Familiarity with security best practices and incident management.

Responsibilities

• Develop and execute the annual Security Awareness Plan.
• Create multi-format learning content for employees.
• Conduct simulated phishing campaigns and analyze results.
• Coordinate with HR and IT for compliance tracking and policy dissemination.

Skills

LMS administration

Phishing simulations

Excellent communication

Storytelling skills

Microsoft 365 familiarity

Education

Bachelor’s degree in IT, Security, Communications, or related field

Tools

KnowBe4

Proofpoint

Job description

A leading call center company in Metro Manila is seeking a Security Awareness Officer to lead the company’s cybersecurity initiatives. The ideal candidate will create engaging training content, manage phishing simulations, and work closely with teams to promote a culture of security. Qualifications include a Bachelor’s degree in IT or related fields and 3-5 years of experience in security awareness. This role is critical in ensuring compliance with security standards.