Security Analyst / SOC Analyst
About Us
Moder was founded in December 2020, with the mission to positively impact the financial health of companies in need by powering their in-house processes using top talent, workflow best practices, and progressive technology.
We are a tech forward outsourcing company specializing in supporting the US mortgage, insurance, and banking industries.
Moder offers end-to-end or component-based outsourcing. We can do everything from managing one-off projects to becoming an extension of your customer service or operations team.
Our team is built by outsourcing industry experts who've been on the client and provider sides. They bring decades of experience in financial services and expect the highest caliber of service and delivery from our team.
We're an American-owned company based in the US with offices in India, Philippines & Guatemala
Job Role:
Security Analyst / SOC Analyst
Job Title:
Security Analyst SOC
Department:
Information Security / Cybersecurity
Experience:
3 5 Years
Employment Type:
Full-Time
Shift:
Flexible / 24x7 SOC Support as required
Role Summary:
We are seeking an experienced Security Analyst to support Security Operations Center activities, including real-time security monitoring, incident detection, investigation, response, vulnerability assessment, and security event analysis. The candidate will work closely with infrastructure, network, server, and application teams to identify, investigate, contain, and remediate security threats while ensuring incidents are addressed within defined SLAs.
The role requires hands-on experience with SIEM platforms such as IBM QRadar and Splunk, endpoint security tools such as CrowdStrike, next-generation firewalls such as FortiGate, Windows/Linux environments, Active Directory, and ServiceNow. These technologies and responsibilities closely reflect the experience outlined in the attached profile.
Key Responsibilities:
- Monitor and analyze security alerts and events generated from SIEM, EDR, firewalls, IDS/IPS, proxy servers, antivirus solutions, databases, applications, Windows/Linux servers, and other network security devices.
- Perform end-to-end security incident investigation and determine whether security events represent false positives or true security incidents.
- Use SIEM platforms, particularly IBM QRadar and/or Splunk, to identify potential security breaches, correlate events, analyze logs, and investigate suspicious activity.
- Perform root cause analysis and manage incidents in accordance with established Incident Response and Incident Management frameworks.
- Monitor network traffic and security logs to identify anomalous behavior, attempted compromises, and potentially malicious activity.
- Investigate user activity, sign-in logs, and access privileges using Active Directory and related security controls.
- Escalate confirmed security incidents to appropriate infrastructure, network, server, application, and management teams and track incidents through closure.
- Create, manage, and track security incident tickets using Fresh service/Similar ticketing tool, ensuring incidents are resolved within agreed SLAs.
- Configure and onboard security logs from firewalls, IDS/IPS, Windows servers, Linux servers, databases, and applications into monitoring platforms.
- Conduct vulnerability assessments across operating systems, ports, applications, hardware, servers, and network infrastructure.
- Coordinate vulnerability scans for critical servers and applications on weekly, monthly, and quarterly schedules.
- Prepare vulnerability, remediation, security incident, compliance, and operational reports.
- Analyze daily and monthly incident management reports and support security compliance activities.
- Collaborate with Network, Infrastructure, Server, and Application teams to troubleshoot and remediate security issues.
- Participate in knowledge-sharing sessions, incident reviews, and lessons-learned discussions to improve SOC capabilities and security processes
Required Skills & Experience:
- 3 5 years of relevant experience in Cybersecurity, Information Security, or Security Operations.
- Strong understanding of SOC operations, security monitoring, incident investigation, incident response, and log analysis.
- Hands-on experience with IBM QRadar; exposure to Splunk preferred.
- Experience with Endpoint Detection & Response / Endpoint Security, preferably CrowdStrike.
- Experience monitoring and analyzing firewalls, IDS/IPS, proxies, antivirus, email security, servers, databases, and network security devices.
- Working knowledge of FortiGate or similar next-generation firewalls.
- Good understanding of Windows and Linux server security.
- Experience working with Active Directory, user access privileges, and authentication/sign-in logs.
- Experience with ServiceNow or equivalent ITSM/ticketing platforms.
- Understanding of vulnerability assessment, remediation tracking, and vulnerability reporting.
- Ability to differentiate false-positive and true-positive security alerts through detailed investigation.
- Knowledge of SLA-driven incident management and security escalation procedures.
- Strong analytical, troubleshooting, documentation, and communication skills.
- Education:
Bachelor's degree in engineering, Computer Science, Information Technology, Cybersecurity, or a related discipline.
- Preferred Competencies:
Strong analytical and problem-solving skills, attention to detail, ability to work effectively in a 24x7 SOC environment, effective collaboration across technical teams, strong incident documentation capabilities, and willingness to continuously learn emerging cybersecurity technologies and attack techniques.