Seasonal Healthcare CSR: Compassionate Customer Support

TTEC Customer Care Management Philippines Inc; Bacolod; Sur place; PHP 167 000 - 246 000; Plein temps

Avantages offerts par ce poste

Completion bonus

Health & wellness

Tuition reimbursement

PTO

Résumé du poste

TTEC Customer Care Management Philippines Inc in Bacolod is seeking a Seasonal Healthcare Customer Service Representative to join our onsite team. You will engage with customers, provide information, and resolve issues with empathy, contributing to a standout customer experience.

The role emphasizes helping others, researching solutions, and delivering timely, friendly support in a fast-paced environment while upholding our company values.

Qualifications

• Completed senior high school or high school (old curriculum).
• 6 months of customer service experience or more (BPO or Non BPO).
• Recognize, apply and explain your product or service knowledge.

Responsabilités

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Connaissances

Customer service experience

Computer literacy

Formation

Senior high school or high school

Outils

Computer experience

Description du poste

TTEC Customer Care Management Philippines Inc in Bacolod is seeking a Seasonal Healthcare Customer Service Representative to join our onsite team. You will engage with customers, provide information, and resolve issues with empathy, contributing to a standout customer experience.

The role emphasizes helping others, researching solutions, and delivering timely, friendly support in a fast-paced environment while upholding our company values.