SAP FICO Specialist - Hybrid

Hammerjack Pty Ltd; Philippines; Hybrid; PHP 144,000 - 176,000; Full time

Job summary

Lennor Group is seeking a SAP FICO Specialist to join our Philippine recruitment-enabled IT services. The role focuses on providing functional support for SAP Finance, troubleshooting incidents, and maintaining SAP Finance solutions across FI/CO modules.

You will engage with users and cross-functional teams to resolve issues efficiently.

Qualifications

• 4–6 years of experience in SAP FICO or similar SAP Finance roles.
• Experience supporting core SAP Finance processes (GL, AP, AR, AA, CCA, PCA).
• Ability to troubleshoot and resolve finance-related incidents and requests.

Responsibilities

• Provide Level 1 and Level 2 SAP Finance support (FI/CO).
• Investigate incidents, service requests, and user-reported issues.
• Analyze system errors and coordinate with technical teams for resolution.
• Escalate complex issues to senior consultants when needed.
• Ensure timely ticket resolution per SLAs.
• Assist users with functional and technical issues via multiple channels.
• Support master data, configuration, and standard SAP reports.

Skills

SAP FICO

ERP support

Functional support

Incident troubleshooting

Data validation

Job description

About Lennor Group

As a proud Filipino company, we are committed to providing world-class business and workforce solutions. Our deep market expertise, combined with a global perspective, empowers us to serve businesses of all sizes and industries efficiently.

Our brand, Lennor Metier, is a leading recruitment agency and headhunting firm in the Philippines, partnering with reputable companies to source top talent for direct-hire opportunities. It specializes in IT, Finance, Engineering, Sales & Marketing, Supply Chain, HR, and Executive Search.

Job Title

SAP FICO Specialist

Industry

BPO

Salary Range

up to ₱160,000

Work Setup

Hybrid, 3 Days WFH and 2 Days Onsite

Shift Schedule

Day Shift or Mid Shift

Location

BGC or Mandaluyong

About The Role

The ideal candidate will provide functional support, troubleshoot issues, and assist in maintaining SAP Finance solutions. This role is suitable for professionals with experience in SAP Finance, ERP support, or business process support.

Key Responsibilities

• Provide Level 1 and Level 2 support for SAP Finance (FI/CO) processes and transactions.
• Investigate and resolve incidents, service requests, and user-reported issues.
• Analyze system errors and collaborate with technical teams for resolution.
• Escalate complex issues to senior functional consultants when necessary.
• Ensure timely resolution of tickets in accordance with service level agreements (SLAs).
• Assisting customers with functional and technical issues through various channels such as Real-Time Chat, Phone, Internal Support Systems, and External Customer Support Platforms.
• Master Data and Configuration Support.
• Ensure compliance with established finance and governance processes.
• Support standard SAP financial reports and month-end activities.
• Support audit, compliance, and financial control activities.
• Assist with data validation, reconciliations, and issue investigations.
• Reporting and Reconciliation
• Documentation and Continuous Improvement

Required Qualifications

• Must have at least 4-6 years of experience in SAP FICO
• Ideally must have experience in the following:
  • Support core SAP Finance processes including
  • General Ledger (GL)
  • Accounts Payable (AP)
  • Accounts Receivable (AR)
  • Asset Accounting (AA)
  • Cost Center Accounting (CCA)
  • Internal Orders
  • Profit Center Accounting (PCA)
  • Assist users in transaction processing and issue resolution.
  • Perform root cause analysis for recurring finance-related issues.

Good To Have Qualifications

• It would be a plus be experienced in:
  • Treasury and Risk Management
  • Financial Supply Chain Management
  • VIM