Sales Technical Support

NEWBERRY FOODS ENTERPRISE; Davao del Sur; On-site; PHP 400,000 - 600,000; Full time

Job summary

A local food enterprise in Davao del Sur is seeking a Customer Service Associate to greet and assist customers, achieve sales targets, and maintain product knowledge. The ideal candidate has strong communication skills, organizational skills, and can handle inventory management. Previous retail experience is preferred. This position requires standing for long periods and lifting merchandise.

Qualifications

• Previous retail or customer service experience is often preferred.
• Ability to stand for long periods and lift merchandise.

Responsibilities

• Greet and assist customers.
• Achieve individual sales targets and upsell products.
• Maintain product knowledge to assist customers.
• Help with inventory management.

Skills

Strong communication and interpersonal skills

Ability to engage with customers

Basic math skills

Organizational skills

Problem-solving ability

Education

High school diploma or equivalent

College degree (preferred)

Job description

• Customer Service: Greet and assist customers, providing product recommendations, answering queries, and offering advice on purchasing decisions.
• Sales: Achieve individual sales targets, upsell products, and promote special offers to drive sales and customer satisfaction.
• Product Knowledge: Maintain a deep understanding of the store’s products or services to effectively assist customers.
• Inventory Management: Help with stock organization, restocking shelves, and ensuring inventory is accurately tracked.

Education: High school diploma or equivalent; college degree may be preferred depending on the company.

Experience: Previous retail or customer service experience is often preferred but not always required.

Skills:

Strong communication and interpersonal skills

Ability to engage with customers and identify their needs

Basic math skills for handling transactions and inventory

Organizational skills and attention to detail

Problem-solving ability and conflict resolution skills

Physical Requirements: Ability to stand for long periods, lift and carry merchandise, and maintain physical stamina during shifts.