Sales Support Specialist: Onboarding & Renewals (AU Shift)

Ingram Micro, Inc.; Taguig; On-site; PHP 100,000 - 400,000; Full time

Job summary

A leading technology company in Taguig is seeking a detail-oriented Senior Associate, Sales Support, to join the Sales Journey team. The role involves supporting account activation, onboarding, and coordination with partners. Ideal candidates should have 3-4 years of experience in sales support or customer service, with strong communication skills and MS Excel proficiency. This position requires willingness to work day shifts aligned with the Australian time zone.

Qualifications

• At least 3-4 years BPO experience in Sales Support or related roles.
• Background in supply chain or IT distribution is highly preferred.
• Willing to work on day shift (AU time zone).

Responsibilities

• Provide email and customer support for account activation and onboarding.
• Coordinate with sellers and partners for smooth onboarding.
• Manage quote renewals for software/license renewals.

Skills

Sales Support

Customer Service

Time Management

Communication Skills

MS Excel

Education

College graduate or High School Diploma with 5 years experience

Job description

A leading technology company in Taguig is seeking a detail-oriented Senior Associate, Sales Support, to join the Sales Journey team. The role involves supporting account activation, onboarding, and coordination with partners. Ideal candidates should have 3-4 years of experience in sales support or customer service, with strong communication skills and MS Excel proficiency. This position requires willingness to work day shifts aligned with the Australian time zone.