Sales Support Manager

MicroSourcing International, Inc.; Philippines; Remote; PHP 400,000 - 600,000; Full time

Job summary

A leading outsourcing company is seeking a Sales Support Manager to lead and develop a high-performing Sales Support team. This role involves overseeing client servicing, managing documentation, and driving continuous improvement initiatives. The ideal candidate should have over 5 years of experience in sales support or client services and be proficient in Salesforce. This position offers competitive compensation and a work-from-home setup during night shifts.

Benefits

Above-market compensation

Healthcare coverage on day one

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Flexible arrangements

Qualifications

• 5+ years’ experience in sales support, client services, or revenue ops.
• 2+ years in a leadership or managerial role.
• Experience in global or matrixed environments preferred.

Responsibilities

• Lead, coach, and develop a high-performing Sales Support team.
• Oversee client servicing, documentation, and CRM management.
• Monitor KPIs, improve workflows, and implement best practices.

Skills

Excellent communication

Organization

Leadership skills

Salesforce proficiency

Education

Bachelor’s degree in Marketing, Business, or a related field

Tools

Salesforce

Job description

Sales Support Manager

Location: Ortigas, Pasig

Work setup & shift: WFH | Night Shift

Why join MicroSourcing?

• Competitive Rewards: Above‑market compensation, healthcare coverage on day one (incl. dependents), paid time‑off with cash conversion, group life insurance, and performance bonuses.
• A Collaborative Spirit: Participate in company‑sponsored events to foster a positive work environment.
• Work‑Life Harmony: Flexible arrangements to balance work and personal life.
• Career Growth: Opportunities for continuous learning and advancement.
• Inclusive Teamwork: Inclusive culture that celebrates diversity.

Your role

As a Sales Support Manager, you will:

• Lead, coach, and develop a high‑performing Sales Support team.
• Oversee client servicing, documentation, and CRM management.
• Ensure smooth coordination with cross‑functional teams.
• Monitor KPIs, improve workflows, and implement best practices.
• Drive service quality, accuracy, and continuous process improvement.

What You Need

Non‑negotiables:

• Bachelor’s degree in Marketing, Business, or a related field.
• 5+ years’ experience in sales support, client services, or revenue ops.
• 2+ years in a leadership or managerial role.
• Proficiency in Salesforce or similar CRM tools.
• Excellent communication, organization, and leadership skills.

Preferred skills/expertise:

• Experience in global or matrixed environments.
• Familiarity with sales enablement or engagement platforms.
• Data‑driven mindset with strong analytical skills.

MicroSourcing firmly believes that our company’s strength lies in our people’s diversity and talent. We celebrate individual differences and create a culture where everyone can thrive. Equality is not a slogan – it’s our commitment and way of life.

For more information, visit https://www.microsourcing.com/