A local manpower cooperative in Makati is seeking a Customer Service Representative to assist customers with product selection, provide outstanding support, and work collaboratively with the sales team. Ideal candidates should have a Bachelor’s degree in Business or Marketing, and 0–2 years of experience in a retail or sales environment. Strong communication skills and a dedication to customer satisfaction are essential for success in this role.
Qualifications
Bachelor’s degree in Business, Marketing, or a related field preferred.
0–2 years of experience in retail or sales environment.
Strong attention to detail and problem-solving abilities.
Proficient in customer management and sales techniques.
Excellent public speaking and communication skills.
Strong work ethic and dedication to exceeding customer expectations.
Responsibilities
Assist customers in selecting products and services that meet their needs.
Maintain knowledge of current sales and promotions.
Provide exceptional customer service to enhance satisfaction.
Participate in inventory control and merchandising.
Collaborate with the sales team to achieve sales goals.
Skills
Attention to detail
Problem-solving abilities
Customer management
Sales techniques
Public speaking
Communication skills
Strong work ethic
Education
Bachelor’s degree in Business, Marketing, or related field
Job description
Assist customers in selecting products and services that meet their needs.
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Provide exceptional customer service and support to enhance customer satisfaction and loyalty.
Participate in inventory control and merchandising efforts to maximize sales opportunities.
Collaborate with the sales team to achieve collective sales goals.
Requirements
Educational Qualifications: Bachelor’s degree in Business, Marketing, or a related field preferred.
Experience Level: 0–2 years of experience in retail or sales environment.
Skills and Competencies: Strong attention to detail and problem-solving abilities.
Skills and Competencies: Proficient in customer management and sales techniques.
Qualities and Traits: Excellent public speaking and communication skills.
Qualities and Traits: Strong work ethic and dedication to exceeding customer expectations.