Sales Specialist | Onsite | Dayshift

JACSS Dynamic Business Outsourcing Solutions & Services, Inc.; Quezon City; On-site; PHP 400,000 - 600,000; Full time

Job summary

A dynamic outsourcing company is looking for a Sales Specialist in Quezon City, Philippines. The ideal candidate must have strong communication and customer service skills, along with at least 2 years of outbound sales experience. Responsibilities include handling customer queries, making outbound calls, and maintaining customer databases. The role emphasizes proactivity and a results-driven attitude. This position requires onsite work in Cubao, QC.

Qualifications

• 2+ years of outbound sales or customer service experience.
• Excellent verbal and written English communication skills.
• Ability to manage sensitive client information.

Responsibilities

• Handle customer needs and requirements.
• Make outbound customer calls and promote products/services.
• Maintain database of customers and track progress.

Skills

Strong communication skills

Customer service skills

Sales skills

Education

Bachelor's or College degree

Tools

Web-based applications

MS Office

Job description

DBOS is looking for a Sales Specialist who has strong communication and customer service skills to handle consumer queries and concerns. We are looking for an agent who has a positive attitude and is goal oriented to meet individual or team target.

Candidates that are open to working onsite in Cubao, QC will be prioritized!

Job Responsibilities

• Handle customers needs and requirements
• Make outbound customer calls to promote product or service and address customers needs
• Answer calls from customers and potential customers inquiring for the product/services offered
• Explain product or services being offered to customer
• Respond effectively in a timely fashion and give correct instructions or information to customer
• Establish trust and relationship by building rapport all throughout the call
• Identify prospects that fit the target demographic
• Use product knowledge to showcase the solutions that our company can offer to prospects
• Use database, CRM, or other software to track progress with new prospects
• Create, maintain and update database of customers with complete information and emails
• Record customer information, outbound call history and customers response in detail
• Maintain customer information and companys document confidential
• Consolidate existing customer base while building new customer base
• Send or email product/service literature, brochures, catalogs and other campaign materials as needed
• Report weekly sales goals and objectives to team leader or direct supervisor

Job Requirement and Qualification

• Bachelors or College degree of any field is accepted
• Excellent verbal and written English communication skills
• Excellent customer sales skills
• Minimum of 2 years of outbound sales or customer service experience
• Experience with web based applications & MS Office
• Must be a good team player
• Must be able to manage sensitive client information
• Must have a good and positive working attitude
• Proactive and Results Driven