Sales Representative Agent/ Tech Support

Miranda HR; Makati; On-site; PHP 223,200 - 334,800; Full time

Job summary

A recruitment agency is seeking an entry-level Sales Representative Agent/Tech Support to serve as the primary point of contact for customer inquiries in Makati. The role involves handling complaints, providing solutions, and documenting interactions. Candidates should have a High School Diploma, strong communication skills, and a customer-centric attitude. This is a full-time, on-site position with no prior experience required.

Qualifications

• Entry-level position requiring a High School Diploma.
• Strong communication skills and customer-centric approach are essential.
• Ability to work under pressure in a fast-paced environment.

Responsibilities

• Serve as the primary point of contact for customer inquiries.
• Provide solutions for customer complaints and maintain satisfaction.
• Document customer interactions and feedback.

Skills

Strong communication skills

Active listening

Customer-centric approach

Education

High School Diploma or equivalent

Job description

Sales Representative Agent/ Tech Support

On-site - Makati No Exp Required High/Senior High School Full-time

Description

• Serve as the primary point of contact for customer inquiries and issues.
• Provide accurate, valid, and complete information by using the right methods/tools.
• Handle customer complaints and provide appropriate solutions and alternatives.
• Maintain customer satisfaction through effective communication and problem-solving.
• Document customer interactions and maintain records of customer feedback.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: Entry-level (0–2 years).
• Skills and Competencies: Strong communication skills, active listening, and customer-centric approach.
• Qualities and Traits: Patience, empathy, and a positive attitude.
• Responsibilities and Duties: Ability to work in a fast-paced environment and manage multiple tasks simultaneously.