A customer service solutions provider in Metro Manila seeks a motivated individual to handle customer interactions via hotline, social media, and email. Candidates should possess a bachelor's degree in business or a related field and have a background in sales and relationship management. Strong communication and problem-solving skills are essential for maintaining client satisfaction in this role.
Qualifications
Undergraduate or Senior High with background in internships.
Experience in inbound and outbound calls.
Computer literate with proven sales experience.
Responsibilities
Answer customer inquiries from hotline, social media, or email.
Provide appropriate solutions and recommendations.
Resolve customer concerns to maintain high satisfaction.
Skills
Communication skills
Negotiation skills
Problem-solving abilities
Customer service
Sales experience
Education
Bachelor's degree in business or related field
Job description
Responsibilities
Answers interactions from hotline, social media or email Customer Service:
Respond promptly to customer inquiries and provide appropriate solutions or recommendations.
Address customer concerns and resolve issues to maintain high client satisfaction.
Qualifications
Undergraduate/ Senior High/Fresh graduate can be accepted but must have a background during internship bachelor's degree in business, Sales, or a related field(Non nego for Undergraduate).
Has a Background in inbound and outbound calls.
College level and computer literate Proven experience in sales and relationship management.
Excellent communication and interpersonal skills.
Strong negotiation and problem-solving abilities. Self-motivated and results-driven