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Job summary
A retail company in Metro Manila is seeking a Customer Service Representative to engage with customers and provide product recommendations. Ideal candidates will have a High School Diploma, strong customer service skills, and experience in sales or customer service. This role emphasizes relationship building and teamwork, with an emphasis on positively impacting sales targets.
Qualifications
0–2 years of experience in a sales or customer service role.
Strong customer service skills and excellent communication.
Responsibilities
Engage with customers to understand their needs.
Handle customer inquiries and resolve issues.
Drive sales through excellent customer service.
Skills
Customer service skills
Computer literate
Initiative
Education
High School Diploma or equivalent
Job description
Engage with customers to understand their needs and provide relevant product recommendations.
Handle customer inquiries and resolve issues in a timely and professional manner.
Maintain up-to-date knowledge of products and services to effectively assist customers.
Drive sales through excellent customer service and relationship building.
Collaborate with team members to achieve sales targets and enhance customer satisfaction.
Requirements
Educational Qualifications: High School Diploma or equivalent; a diploma in sales or marketing is a plus.
Experience Level: 0–2 years of experience in a sales or customer service role.
Skills and Competencies: Strong customer service skills, computer literate, and ability to take initiative.
Responsibilities and Duties: Excellent communication and interpersonal skills.
Qualities and Traits: Positive attitude, outgoing personality, and a team player.