Sales Enablement Specialist - Operations and Automation (B2B AU Telco)

MicroSourcing; Taguig; On-site; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Healthcare on day one

Paid time off

Group life insurance

Performance bonuses

Job summary

MicroSourcing in Taguig City (BGC) is seeking a Sales Enablement Specialist - Operations and Automation to own intake, prioritisation and delivery tracking of enablement work for a dynamic Australian telco client.

You will coordinate Jira workflows, manage Marketo configurations, and drive GTM initiatives across CRM and sales teams, ensuring timely delivery and clear documentation. This onsite role offers day shifts and exposure to cutting edge marketing automation.

Qualifications

• Strong Jira project workflow management (mandatory).
• Exposure to marketing automation platforms (e.g., Marketo).
• Hands-on experience with Jira and Marketo.
• Project coordination across multiple stakeholders.
• Structured documentation and process thinking.
• Experience supporting Sales, Go-to-Market, Ops or Enablement teams in a project management capacity.
• Highly organised with strong written English communication.

Responsibilities

• Triages incoming enablement requests and converts briefs into scoped work in Jira.
• Coordinates timelines, owners and deliverables across stakeholders.
• Manages project workflows in Jira (boards, tickets, statuses, dependencies).
• Acts as the GTM operations lead for launches and initiatives.
• Maintains templates, project documentation and ways of working.
• Runs project cadence (planning, stand-ups, status tracking, reporting).
• Manages cross-team projects (CRM changes, process docs, system rollouts).
• Tracks risks, blockers and delivery progress.
• Attends stakeholder meetings for CRM and GTM teams.
• Owns improvement plans for CRM and scopes as needed.
• Collates and documents team KPIs in tracking documents.
• Maintains CRM best practices for sales processes and forecasting.
• Sets up and manages Marketo usage for the team.

Skills

Tableau

Written English

Project coordination

Documentation

GTM coordination

Tools

Jira

Marketo

Job description

Discover your 100% YOU with MicroSourcing!

Position: Sales Enablement Specialist - Operations and Automation (B2B AU Telco)

Location: BGC, Taguig City

Work setup & shift: Onsite work setup | Day shift

Be a part of something big at Microsourcing!

We're building a new team to support a dynamic challenger in the Australian telco space; a company committed to redefining customer experiences and pushing the boundaries of digital innovation. Our client serves mid‑market to large enterprise customers and is committed to building a sustainable, high-performance environment in the Philippines. We partner with our client to foster an inclusive culture that attracts, develops, and retains top talent—creating an exceptional place to work while enabling the delivery of a world‑class service centre.

This is your chance to contribute to projects that connect millions nationwide while working with cutting‑edge technology. Join us on this exciting journey and grow your career with a company that's at the forefront of the telecommunications industry!

Your Role

Own the intake, prioritisation and delivery tracking of Sales Enablement work. Turn requests into structured projects and keep execution moving across teams as well as represent sales enablement in the Go‑to‑Market (GTM) space and Customer Relationship Management (CRM) teams.

As Sales Enablement Specialist - Operations and Automation, you will:

• Triage incoming enablement requests and convert briefs into scoped work through Jira.
• Coordinate timelines, owners and deliverables across stakeholders.
• Manage project workflows in Jira (boards, tickets, statuses, dependencies).
• Act as the team Go‑to‑Market operations lead for launches and initiatives.
• Maintain team templates, project documentation and ways of working.
• Run project cadence (planning, stand‑ups, status tracking, reporting).
• Manage cross‑team projects (Customer Relationship Manager changes, process documentation, system rollouts).
• Track risks, blockers and delivery progress.
• Attend ongoing stakeholder meetings for CRM and Go‑to‑Market teams.
• Own the improvement plans for CRM and facilitate any required scoping.
• Collate and document team KPI’s in team tracking documents.
• Maintain and evolve CRM best practice sales process (deal reviews, pipeline stages, forecast checks) to keep the system aligned with best practice/sales methodology.
• Set up and manage Marketo in terms of team usage.

What You Need

Non‑negotiables

• Strong Jira project workflow management (mandatory).
• Exposure to marketing automation platforms (e.g., Marketo).
• Hands‑on experience with Jira and Marketo is essential.
• Project coordination across multiple stakeholders.
• Structured documentation and process thinking.
• Experience supporting Sales, Go‑to‑Market, Ops or Enablement teams in a project management capacity.
• Highly organised with strong written English communication.

Preferred Skills/expertise

• Tableau and data analytics understanding (preferred).

About MicroSourcing

With over 9,000 professionals across 13 delivery centres, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Why join MicroSourcing?

• Competitive Rewards*: Enjoy above‑market compensation, healthcare coverage on day one, plus one or more dependents, paid time‑off, group life insurance, and performance bonuses.
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company‑sponsored events and activities.
• Work‑Life Harmony: Experience a culture that values your time, offering a balanced schedule and team‑driven initiatives designed to help you enjoy life beyond work.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive. At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/ ;

• Terms & conditions apply