Sales Associate (Venice Grand Canal Mall)

TPS Shared Services Inc.; Taguig; On-site; PHP 100,000 - 400,000; Full time

Job summary

A retail company in Metro Manila is seeking an energetic Sales Associate to provide excellent customer service and enhance shopping experiences. Ideal candidates have at least 2 years of retail or customer service experience, strong communication skills, and a positive attitude. Responsibilities include engaging customers, processing transactions, and maintaining store displays. Flexible availability is required for weekends and holidays.

Qualifications

• Minimum of 2 years’ experience in retail or customer service.
• Passion for helping customers and delivering excellent service.
• Willingness to learn and adapt in a retail environment.

Responsibilities

• Welcome shoppers and provide personalized service.
• Identify customer needs and recommend products.
• Maintain organized and clean store displays.
• Process transactions accurately through POS system.
• Support onboarding and mentoring of new employees.

Skills

Excellent communication skills

Interpersonal skills

Customer service oriented

Basic computer proficiency

Familiarity with social media

Tools

Microsoft Word

Microsoft Excel

Job description

Job Summary

We are seeking an energetic and customer-focused Sales Associate to become part of our growing retail team. This position is ideal for individuals who enjoy working in a lively, hands-on environment and are dedicated to creating outstanding shopping experiences. As a Sales Associate, you’ll play a key role in engaging customers, helping them find the right products, and contributing to the overall success and growth of the store.

Job Description

• Warmly welcome every shopper and deliver attentive, personalized service throughout their visit
• Identify customer needs, recommend suitable products, and ensure each customer leaves satisfied
• Process purchases, returns, and exchanges accurately through the POS system
• Maintain attractive, organized, and clean store displays and merchandise areas
• Apply effective sales techniques to achieve both individual and team goals
• Take part in store events, sales campaigns, and marketing initiatives (including digital and social media promotions)
• Provide prompt, courteous support for any post-purchase inquiries or concerns
• Share valuable customer feedback and product insights with the management team
• Assist in inventory control, restocking, and day-to-day store upkeep
• Support the onboarding and mentoring of new employees while fostering a positive, team-oriented atmosphere

Job Qualifications

• Minimum of 2 years’ experience in retail, customer service, or a related role
• Excellent communication and interpersonal skills with a passion for helping customers
• Basic computer proficiency, including Microsoft Word and Excel
• Familiarity with social media platforms (such as Facebook and Instagram) for marketing and engagement
• Background in online or live selling is a plus

Additional Information

• Must have a flexible schedule and be available to work weekends and holidays
• Willingness to travel or assist at other store locations when required
• Dependable, adaptable, and motivated team player with a positive, can-do attitude