A staffing and recruitment agency in Metro Manila is seeking a dedicated customer service representative to handle inquiries, promote products, and assist in order processing. Candidates should have at least 1 year of experience in sales or customer service and a bachelor's degree in a relevant field. Strong communication skills and proficiency in MS Office are essential. This position offers the opportunity to contribute to sales targets and enhance customer relationships.
Qualifications
At least 1 year of experience in sales, customer service, or related role.
Strong communication skills in verbal and written forms.
Proficient in MS Office applications.
Responsibilities
Handle incoming calls, emails, and walk-in inquiries from customers.
Promote and explain products/services clearly to clients.
Prepare quotations, process orders, and assist in documentation.
Maintain accurate sales records and reports.
Coordinate with internal departments for smooth transactions.
Assist with achieving monthly and quarterly sales targets.
Provide after-sales support and maintain customer relationships.
Skills
Verbal communication skills
Written communication skills
Customer-focused
Goal-oriented
Proficiency in MS Office
Education
Bachelor’s degree in Business, Marketing, or related field
Job description
A staffing and recruitment agency in Metro Manila is seeking a dedicated customer service representative to handle inquiries, promote products, and assist in order processing. Candidates should have at least 1 year of experience in sales or customer service and a bachelor's degree in a relevant field. Strong communication skills and proficiency in MS Office are essential. This position offers the opportunity to contribute to sales targets and enhance customer relationships.