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Job summary
A leading manpower services provider in Quezon City is seeking a Customer Service Associate to assist customers with product selection and inquiries. The ideal candidate has a Bachelor's degree in Business or Marketing, with strong interpersonal and communication skills. This role requires a proactive team player who can maintain sales floor organization and provide excellent customer service. Experience in sales is preferred but not mandatory.
Qualifications
Less than 1 year of relevant experience in sales or customer service.
Familiarity with CRM tools.
Proactive, detail-oriented, adaptable, and a team player.
Responsibilities
Assist customers with product selection and inquiries.
Maintain and organize sales floor and stock inventory.
Process transactions and handle cash register operations.
Provide excellent customer service to enhance shopper experience.
Collaborate with team members to achieve sales targets.
Participate in promotional events and store activities.
Skills
Interpersonal skills
Communication skills
Organizational skills
Attention to detail
Coordination skills
Education
Bachelor’s degree in Business, Marketing, or related field
Tools
CRM tools
Job description
Assist customers with product selection and inquiries
Maintain and organize sales floor and stock inventory
Process transactions and handle cash register operations
Provide excellent customer service to enhance shopper experience
Collaborate with team members to achieve sales targets
Participate in promotional events and store activities
Educational Qualifications: Bachelor’s degree in Business, Marketing, or a related field.
Experience Level: Less than 1 year of relevant experience in sales or customer service.
Skills and Competencies: Strong interpersonal, written and verbal communication, organizational, attention to detail, and coordination skills; familiarity with CRM tools.
Working Conditions: Office environment with standard hours; may involve occasional overtime during peak periods.
Qualities and Traits: Proactive, detail-oriented, adaptable, and team player with a positive attitude.