Sales Account Manager, B2B/Enterprise Focus (Telco & ICT)

MicroSourcing International, Inc.; Taguig; On-site; PHP 400,000 - 600,000; Full time

Job summary

A leading offshore managed services provider in the Philippines seeks a motivated Sales Account Manager to manage Mid-Market B2B customers. Your responsibilities include building relationships, driving revenue growth, and providing lifecycle support. The ideal candidate has a Bachelor's degree and 3+ years of B2B sales experience. This role offers competitive rewards and flexible arrangements.

Benefits

Above-market compensation

Day-one healthcare coverage

Paid time-off

Performance bonuses

Flexible arrangements

Qualifications

• Minimum 3+ years of experience in B2B relationship management and sales.
• Proven track record of selling to B2B customers.
• Ability to work independently and as part of a team.

Responsibilities

• Oversee a portfolio of Mid-Market and strategically important B2B/Enterprise customers.
• Build strong relationships with key stakeholders, understanding business needs.
• Collaborate with sales teams to drive revenue growth through retention and upselling.

Skills

B2B relationship management

Sales skills

Excellent communication

Interpersonal skills

Analytical skills

Problem-solving skills

Education

Bachelor’s degree in Business Administration, Sales, Marketing, or related field

Tools

CRM systems

Sales automation tools

Job description

Sales Account Manager, B2B/Enterprise Focus (Telco & ICT)

MicroSourcing is seeking a motivated and customer‑focused Sales Account Manager to join our team. This role focuses on managing a portfolio of Mid‑Market customers, providing lifecycle support and driving sales growth.

Location & Work Setup

Picadilly Star Building, Taguig – Onsite, Dayshift.

Benefits

• Competitive rewards: Above‑market compensation, day‑one healthcare coverage, paid time‑off, group life insurance, performance bonuses.
• Work‑life harmony: Flexible arrangements.
• Career growth: Continuous learning and advancement opportunities.
• Inclusive teamwork: Diversity‑celebrating culture.

Responsibilities

• Oversee a portfolio of Mid‑Market and strategically important B2B/Enterprise customers, providing lifecycle support and maximizing value.
• Build strong relationships with key stakeholders, understanding business needs.
• Act as primary point of contact, address inquiries, resolve issues.
• Identify opportunities to deepen relationships and expand share of wallet.
• Collaborate with sales teams to drive revenue growth through retention, expansion, upselling.
• Engage in ongoing sales activities: welcome calls, health check campaigns, targeted initiatives.
• Develop and execute strategic account plans to achieve targets.
• Maintain healthy sales pipeline, forecast revenue, identify growth opportunities.
• Sell new products to existing B2B/Enterprise customers.
• Build and maintain relationships virtually using digital tools.
• Support center initiatives to optimize account management and virtual selling.
• Use industry trends and emerging tech to enhance sales effectiveness.
• Provide support for bill interpretation, complaint resolution, account changes, technical basics.
• Work with sales channels to understand client requirements and develop contact strategies.
• Remain a strong team player, collaborate with account teams and cross‑functional departments.

Qualifications (Non‑negotiables)

• Bachelor’s degree in Business Administration, Sales, Marketing, or related field.
• Minimum 3+ years of experience in B2B relationship management and sales.
• Proven track record of selling to B2B customers.
• Demonstrated ability to build and maintain a healthy sales pipeline and achieve quotas.
• Strong understanding of B2B sales principles and practices.
• Excellent communication, interpersonal, and presentation skills.
• Ability to build strong relationships with key stakeholders at all levels.
• Proven ability to thrive in a fast‑paced, target‑driven environment.
• Strong analytical and problem‑solving skills.
• Experience with CRM systems and sales automation tools.
• Ability to work independently and as part of a team.
• Strong organizational and time‑management skills.
• Proven ability to collaborate effectively within an account team structure.

About MicroSourcing

MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines, with over 9,000 professionals across 13 delivery centers.

Commitment to 100% YOU

MicroSourcing fosters an inclusive culture that embraces diversity and values every individual’s contribution. Join us in celebrating YOU and your 100%!