Roadside Dispatch & CS Associate - Night Shift, HMO & Perks

Bosch Philippines; Taguig; On-site; PHP 100,000 - 400,000; Full time

Job summary

A leading technology company in Metro Manila is seeking motivated individuals to join their team in customer service roles. The successful candidates will handle customer interactions, service dispatch, and administrative tasks. Candidates should possess excellent communication skills and be amenable to night shifts. Fresh graduates are encouraged to apply. Competitive benefits include allowances and insurance coverage.

Benefits

Clothing Allowance

Laundry Allowance

Rice Allowance

20% Night Differential

Day 1 HMO + 1 Free Dependent

Insurance Coverage (Life & Accident)

Vacation Leave Credits

Sick Leave Credits

Performance Bonus

Qualifications

• Experience in customer service, dispatch, or a call center is often preferred.
• Amenable to work on night shift, holidays, and on-site.
• Fresh Graduates are welcome to apply.

Responsibilities

• Manage inbound calls and answer questions about roadside assistance.
• Coordinate with service providers and monitor service delivery.
• Maintain and update customer accounts and perform data entry.
• Calculate charges, process payments, and handle billing inquiries.

Skills

Excellent communication and interpersonal skills

Strong customer service skills

Problem-solving abilities

Proficiency with computers

Job description

A leading technology company in Metro Manila is seeking motivated individuals to join their team in customer service roles. The successful candidates will handle customer interactions, service dispatch, and administrative tasks. Candidates should possess excellent communication skills and be amenable to night shifts. Fresh graduates are encouraged to apply. Competitive benefits include allowances and insurance coverage.