Risk Controls Business Analyst

Greater Giving, Inc.; Quezon City; On-site; PHP 480,000 - 800,000; Full time

Job summary

Greater Giving, Inc. is seeking a Risk Controls Business Analyst to join our Risk & Collections team in Manila. You will influence technology enhancements related to risk and fraud across business units and partner with stakeholders to drive security improvements.

You’ll manage projects, educate stakeholders on risks, provide investigative services, and help prioritize risk enhancements. A BA with strong analytical skills and excellent communication will thrive in this global, fast-paced

Qualifications

• 3 years of analytical experience with strong attention to detail.
• Strong relationship-building and communication skills.
• Ability to lead and influence change.
• Willingness to support off-hours calls.

Responsibilities

• Maintain an awareness of business operations to help influence stakeholders to explore technology enhancements related to risk and fraud.
• Drive security enhancements by partnering with stakeholders across business units.
• Project management skills to include documenting project progress, provide recurring updates and remedies for potential hurdles.
• Educate stakeholders of the risks of not making fraud enhancements; conduct follow up with each business unit.
• Provide non-traditional risk monitoring and investigative services, including off hours support as needed.
• Help business stakeholders make informed decisions regarding prioritization of risk enhancements.
• Act as a subject matter expert on worldwide risk processes and best practices.
• Effective use of written and oral communication to present ideas, case studies and proposals to impacted parties.
• Work to centralize and streamline risk mitigation techniques across multiple systems, region, and centers.
• Attend industry conferences and training courses as assigned

Skills

Analytical thinking

Communication skills

Relationship building

Change leadership

Multi-tasking

Problem solving

Education

BA degree or equivalent work experience

Job description

Make your mark at one of the biggest names in payments. We’re looking for a Risk Controls Business Analyst to join our ever-evolving Risk & Collections team and help shape the future of global commerce.

What you’ll own

• Maintain an awareness of business operations to help influence stakeholders to explore technology enhancements related to risk and fraud
• Drive security enhancements by partnering with stakeholders across business units
• Project management skills to include documenting project progress, provide recurring updates and remedies for potential hurdles
• Educate stakeholders of the risks of not making fraud enhancements; conduct follow up with each business unit
• Provide non-traditional risk monitoring and investigative services, including off hours support as needed
• Help business stakeholders make informed decisions regarding prioritization of risk enhancements
• Act as a subject matter expert on worldwide risk processes and best practices
• Effective use of written and oral communication to present ideas, case studies and proposals to impacted parties
• Work to centralize and streamline risk mitigation techniques across multiple systems, region, and centers
• Attend industry conferences and training courses as assigned

What you’ll bring

• BA degree or equivalent work experience
• 3 years of experience in an analytical role
• Ability to handle multiple tasks and changing priorities while maintaining meticulous attention to detail and accuracy
• Strong relationship building skills and communication skills
• Team members should be able to lead, influence, and drive change
• Results and execution focused with strong analytical and logical problem‑solving skills
• Ability to host and/or attend off hours calls as needed

It’s a bonus if you have

• Self-starter, expected to work both individually and in a team environment
• Ability to coordinate with multiple lines of business
• Strong understanding and experience with credit card operations

Core values

Think like a client – we care deeply about our clients’ success. We ask, listen and learn, staying curious to understand first. Our passion drives excellence in everything we set out to do.

Act like an owner – we take accountability and work at pace to own our outcomes. We empower each other to make decisions and are always finding better ways to deliver impact.

Win as one team – we value personal connections and move forward together with clarity. We build inclusive and global teams, embracing different perspectives and ideas. It’s always ‘we,’ never ‘me.’ We’re determined to succeed together.

About the team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

We offer access to medical coverage that supports the health and wellbeing for you and your family.