Reward Specialist / 260815

Asian Development Bank; Philippines; On-site; PHP 1,500,000 - 2,100,000; Full time

Benefits offered by this job

Paid leave

Medical benefits

Housing and education allowance

Job summary

Asian Development Bank (ADB) invites applications for the Reward Specialist role based at our Manila headquarters in the Philippines. Relocation is required and all reasonable relocation expenses will be covered.

You will lead the Reward, HR & Health Services Division’s HR services, ensuring policy exceptions are reviewed and aligned with clear criteria. You will manage the Employee Lifecycle and HR Service Desk teams, drive digitization of HR records, and maintain ServiceNow knowledge articles.

Qualifications

• University degree in Business or Public Administration, Human Resources, Organizational Development, Economics, Social Sciences, or related fields.
• Minimum 6 years relevant experience in various facets of human resource management, with international experience working in several countries, preferably in international development finance institutions or multinational organizations.
• Preferably affiliated with and/or certified/accredited by recognized professional HR related associations such as CIPD, IPMA, ASTD, etc.
• International experience of working in organizations with staff in multiple countries.

Responsibilities

• Lead the Employee Lifecycle team in managing effectively the processes related to the onboarding of new staff, the relocation of current staff, and the offboarding of staff who are leaving ADB.
• Oversee the provision of staff certifications where they are requested, ensuring that the information is accurate, and the certifications are provided within agreed service level agreement schedule.
• Ensure that communications to staff relating to the employee lifecycle processes are clear and complete, and that the administration of all tasks are managed efficiently and accurately.
• Liaise with the Reward Policy team to ensure that any exceptions requested to policies are consistently and robustly reviewed with decisions made being based on clear criteria and thorough assessment.
• Oversee the systems and tools in place that support the employee lifecycle processes, leading projects related to enhancements where applicable.
• Manage the HR Service Desk team to ensure that queries from staff are responded to effectively.
• Lead the ongoing development of the HR Service Desk to continually improve the service levels, including the development of the digitization of HR records.
• Ensure that knowledge articles within the ServiceNow platform remain accurate and up to date.
• Manage Employee Lifecycle and HR Service Desk teams, supervising the work of team members.
• Supervise the performance of reporting staff, providing clear direction and regular monitoring and feedback on performance.
• Ensure the on-going learning and development of reporting staff.
• Handle complex or unconventional policy and process related questions and problems from clients and colleagues as they arise.

Education

University degree in Business or Public Administration, Human Resources, Organizational Development, Economics, Social Sciences, or related fields

Job description

Department Budget, People, and Management Systems Department

Division

Division Reward, HR and Health Services Division

Location

Date Posted

Date Posted Friday, August 7, 2026

Closing Date

Join Our Mission to Foster Prosperity in Asia

Are you ready to make a lasting impact on the future of Asia and be a catalyst for positive change? We are thrilled to offer a unique opportunity to become an important part of the prestigious Asian Development Bank (ADB). At ADB, our mission is simple yet powerful: to alleviate poverty and promote sustainable development in the Asia-Pacific region.

Organizational Setting and Reporting Relationship

The position of Reward Specialist is assigned to the Reward, HR & Health Services Division (BPRS) within the Budget, People, and Management Services Department (BPMSD). You will be based at our Headquarters in Manila, Philippines and relocation is required. All reasonable relocation expenses will be covered. You will report to Director, BPRS and will oversee junior team members.

Your Role

As a Reward Specialist, you will manage and lead the HR Services team which focuses on employee lifecycle processes, ensure that reward and HR policies and processes are managed appropriately, and the HR Service Desk team to effectively manage staff queries, ensuring that service level agreements are being met. You will also contribute effectively to broader HR and business initiatives, in particular on reward-related aspects; and will also be responsible for ensuring that exceptions to policies are consistently and appropriately applied, which will require liaising with the Reward Policy team and other HR colleagues.

You will:

Employee Lifecycle process management

• Lead the Employee Lifecycle team in managing effectively the processes related to the onboarding of new staff, the relocation of current staff, and the offboarding of staff who are leaving ADB.
• Oversee the provision of staff certifications where they are requested, ensuring that the information is accurate, and the certifications are provided within agreed service level agreement schedule.
• Ensure that communications to staff relating to the employee lifecycle processes are clear and complete, and that the administration of all tasks are managed efficiently and accurately.
• Liaise with the Reward Policy team to ensure that any exceptions requested to policies are consistently and robustly reviewed with decisions made being based on clear criteria and thorough assessment.
• Oversee the systems and tools in place that support the employee lifecycle processes, leading projects related to enhancements where applicable.

HR Service Desk Management

• Manage the HR Service Desk team to ensure that queries from staff are responded to effectively.
• Lead the ongoing development of the HR Service Desk to continually improve the service levels, including the development of the digitization of HR records.
• Ensure that knowledge articles within the ServiceNow platform remain accurate and up to date.

People management

• Manage Employee Lifecycle and HR Service Desk teams, supervising the work of team members.
• Supervise the performance of reporting staff, providing clear direction and regular monitoring and feedback on performance.
• Ensure the on-going learning and development of reporting staff.
• Handle complex or unconventional policy and process related questions and problems from clients and colleagues as they arise.

Qualifications

You will need:

• University degree in Business or Public Administration, Human Resources, Organizational Development, Economics, Social Sciences, or related fields. preferably at post-graduate level or its equivalent
• Minimum 6 years relevant experience in various facets of human resource management, with international experience working in several countries, preferably in international development finance institutions or multinational organizations.
• Preferably affiliated with and/or certified/accredited by recognized professional HR related associations such as CIPD, IPMA, ASTD, etc.
• International experience of working in organizations with staff in multiple countries

Please refer to the link for ADB Competency Framework for Technical International Staff grade 1 (TI1).

Benefits

ADB offers competitive compensation and a comprehensive benefits package . The salary will be based on ADB's standards and comparator markets, taking into account your qualifications and experience.

• Paid leave (including parental)
• Medical and health benefits
• Life and other insurance plans
• Housing and education allowance (if applicable)

Additional Information

This appointment is open to internal and external applicants.

This is a fixed-term appointment for an initial fixed period of 3 years. At the end of the initial period, this appointment may, at the option of ADB, be extended once for up to 2 years, converted to a regular appointment, or ended on its expiration date. This decision will be made in the overall interest of ADB that: (a) it will require Staff's particular blend of skills and experience in the foreseeable future; and (b) Staff's performance is satisfactory and they are suitable for further employment.

About Us

ADB is a leading multilateral development bank supporting inclusive, resilient, and sustainable growth across Asia and the Pacific. Working with its members and partners to solve complex challenges together, ADB harnesses innovative financial tools and strategic partnerships to transform lives, build quality infrastructure, and safeguard our planet. Founded in 1966, ADB is headquartered in Manila and owned by 69 members—50 from the region.

To view ADB Organizational Chart, please click here .

ADB seeks to ensure that everyone is treated with respect and given equal opportunities to work in an inclusive environment. ADB encourages all qualified candidates to apply regardless of their racial, ethnic, religious and cultural background, gender, sexual orientation or disabilities. Women are highly encouraged to apply.

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