Retail Training Manager: In-Store Coaching & Growth

Ace Hardware Phils., Inc. - Batangas; Camarines Sur; On-site; PHP 334,800 - 502,200; Full time

Benefits offered by this job

HMO

Employee Discount

Retirement Plan

Various Leave Policies

Job summary

A leading hardware retail company is seeking an experienced Retail Operations Coach in Camarines Sur, Philippines. The successful candidate will deliver in-store coaching, track sales metrics, and engage in talent development activities. A minimum of 5 years of experience in a retail leadership role is required, along with a strong customer service and sales background. Employee benefits include health insurance and various leave policies.

Qualifications

• Minimum of 5 years of experience in retail operations, preferably in a store-based leadership role.
• Proven track record in customer service, sales performance, and team coaching.
• Strong working knowledge of hardware and home improvement projects is a plus.

Responsibilities

• Deliver in-store coaching sessions on product knowledge and customer service.
• Track improvement in sales KPIs and submit monthly dashboards.
• Partner with Store Heads to address team capability gaps.

Skills

Customer service

Sales performance

Team coaching

Retail operations

Tools

POS systems

Inventory tracking

Sales analytics

Job description

A leading hardware retail company is seeking an experienced Retail Operations Coach in Camarines Sur, Philippines. The successful candidate will deliver in-store coaching, track sales metrics, and engage in talent development activities. A minimum of 5 years of experience in a retail leadership role is required, along with a strong customer service and sales background. Employee benefits include health insurance and various leave policies.