Retail Technical Support Representative

Cognizant Technology Solutions Philippines Inc.; Pangasinan; On-site; PHP 279,000 - 391,000; Full time

Job summary

Cognizant Technology Solutions Philippines Inc. is hiring for a BPO-facing role in Pangasinan, Philippines.

The position requires at least 6 months of BPO experience (or 2 years in college with no back subjects) and a background in POS troubleshooting, Service Desk, or Tech Support. Strong communication and willingness to start immediately are essential, with a shifting schedule and onsite work in Pangasinan.

Qualifications

• Minimum of 6 months BPO experience for SHS graduates or 2 years in college with no back subjects
• Preferably with background in POS troubleshooting; ITHD/Service Desk/Tech Support - BPO experience or graduate of any IT related course
• Must have good communication skills
• Willing to start immediately
• Willing to work on a shifting schedule
• Must be willing to work onsite in Pangasinan

Skills

POS troubleshooting

Service Desk

Tech Support

BPO experience

Communication skills

Willing to start immediately

Willing to work on shifting schedule

Willing to work onsite

Education

SHS graduate

2 years in college with no back subjects

Job description

Cognizant is a global organization serving clients across multiple industries with a deep set of offerings provided by our practice areas and supported by corporate and enabling functions. Employing roughly 270,000 talented associates worldwide, Cognizant is dedicated to anticipating and solving clients' toughest problems and enabling them to thrive in the digital era. Join us and Be Cognizant!

Qualifications:

• Minimum of 6 months BPO experience for SHS graduates / 2 years in college with no back subjects

• Preferably with background in POS troubleshooting; ITHD/Service Desk/Tech Support - BPO experience or graduate of any IT related course

• Must have good communication skills

• Willing to start immediately

• Willing to work on a shifting schedule

• Must be willing to work onsite in Pangasinan

Why Join Us?

At Cognizant, we don't just offer jobs—we build careers that thrive in the digital era.

• Growth That Matters - Clear career paths, continuous learning, and opportunities to move into leadership or specialized roles. You're not just filling a seat- you're building a future.

• Support That Empowers - A collaborative culture where your voice is heard, your ideas matter, and your well-being is prioritized through strong benefits and work-life balance.

• Impact That Inspires - Work on global accounts that shape industries, influence millions of users, and give you a sense of purpose beyond the paycheck.

Your future starts here-grow, thrive, and make an impact with Cognizant.