Retail Store Manager

PUMA Sports Philippines Inc.; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

PUMA Sports Philippines Inc. is seeking a Retail Store Manager to lead store operations, drive sales and profitability, and uphold PUMA’s customer experience standards across the Philippine market.

The role requires recruiting, training and developing Associates, controlling payroll and scheduling, managing inventory and loss prevention, coordinating marketing events, and ensuring visual standards and safety at all times. Travel may be required.

Qualifications

• 2 to 4 years of management experience in a customer service oriented retail environment.
• Demonstrated ability to exceed sales while meeting payroll goals.
• Ability to recruit, train, develop and retain top talent and Teams.
• Strong interpersonal, communication and motivational skills.
• Strong organizational and time management abilities.

Responsibilities

• Strategically manage and promote a sales culture to meet or exceed sales, KPIs and profitability goals.
• Recruit, train, develop and succession of high performing Associates.
• Oversee payroll control and service-driven scheduling.
• Ensure training programs (Domestic and Global) are implemented and effective.
• Manage inventory, shrink, and Loss Prevention compliance.
• Coordinate marketing opportunities and events within budget.
• Maintain store visual presentation and overall store condition.
• Ensure safe and compliant working environment.

Skills

Management experience

Sales leadership

Payroll management

Hiring and development

Communication

Time management

Project management

MS Office

Tools

MS-Office

Job description

YOUR MISSION

The Retail Store Manager will strategically manage and promote sales culture within a Retail Store to achieve or exceed sales, KPIs, and profitability goals to position PUMA as the most desirable sports lifestyle brand in the world. Directly responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short and long term planning, expense control, sales and service Guarantee consistently high standards of customer experience within the Store in accordance with PUMA’s Cornerstones and service standards Responsible for recruitment, training, development and succession of high performing, results driven Associates Accountable for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers Directly responsible for ensuring that all training programs, both Domestic and Global, are fully implemented, functional and results driven within the store Analyze customer profiles, buying trends, and competitive information to impact and drive business. Communicate and provide feedback to Area/District Manager Implement, manage and monitor Loss Prevention education, training and awareness programs Directly responsible for execution and processing of both incoming and outgoing merchandise Directly responsible for Loss Prevention compliance within store Achieve or exceed all Inventory and Shrink goals; oversee and manage Physical Inventory counts Manage and communicate merchandise opportunities to Area or District Manager Communicate, manage and execute all Marketing opportunities and events within budget and according to all Policies & Procedures Develop and maintain strong communication with local PR and marketing Participate in new store openings and/or store closings; travel may be required Attend Store Manager Meetings as well as all offsite training and position related meetings as required by Area/District Manager; travel may be required Ensure execution and maintenance of all Visual Directives as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs in a timely manner Required to comply with all operational core competencies and key accountabilities Execute all requirements necessary to maintain a safe and compliant working environment for all Store Associates.

YOUR TALENT

2 to 4 years of management experience in a focused, customer service oriented retail environment (preferably apparel/footwear) with results driven track record Proven ability to exceed sales while meeting payroll goals, demonstrated ability to identify, hire, train, develop and retain top talent Associates as well as teams, ability to reason through complex issues, demonstrates effective communication, ability to present information to large groups Strong interpersonal, communication and motivational skills Strong organizational and time management skills Practical experience in Project Management, skills in implementing communications methods and event management Commercial acumen Interest in innovation and change Leadership PC-skills, MS-Office Knowledge SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine.

At PUMA, we are in constant pursuit of faster. That extends beyond our support of the fastest athletes in the world. We also work to be fast in how we adapt to and connect with the constantly changing world around us. Through innovative design, iconic footwear and apparel, and authentic partnerships, we aim to always push what’s next in both sport and culture. PUMA supports over 21,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.