Retail Sales Pro — Customer Service & Merchandising

PureNFresh; Davao del Sur; On-site; PHP 167,400 - 223,200; Full time

Job summary

A leading retail store in Davao del Sur is hiring for a Customer Service role. You will be responsible for engaging with customers, providing product information, and resolving any queries or complaints. Ideal candidates should possess strong communication and teamwork skills. Previous customer service or retail experience is a plus, but entry-level applicants are encouraged to apply. This is a great opportunity to grow within the retail industry.

Qualifications

• Entry-level position; no prior experience necessarily required.
• Prior customer service or retail experience is preferred.
• Experience with cash transactions beneficial.

Responsibilities

• Greet customers warmly as they enter the store.
• Assist customers by answering questions and offering recommendations.
• Process returns, exchanges, and refunds per policies.
• Promote store promotions and loyalty programs.

Skills

Strong verbal communication skills

Friendly and approachable demeanor

Problem-solving ability

Sales techniques for upselling

Basic product knowledge

Organizational skills

Attention to detail

Teamwork skills

Basic math skills

Technology proficiency with POS systems

Education

High school diploma or equivalent

Qualifications in business or marketing (advantageous)

Job description

A leading retail store in Davao del Sur is hiring for a Customer Service role. You will be responsible for engaging with customers, providing product information, and resolving any queries or complaints. Ideal candidates should possess strong communication and teamwork skills. Previous customer service or retail experience is a plus, but entry-level applicants are encouraged to apply. This is a great opportunity to grow within the retail industry.