Retail Sales Associate: Elevate Customer Experience

Chihiro Cell phone and Accessories; Iloilo City; On-site; PHP 167,400 - 279,000; Full time

Job summary

A retail accessories store in Iloilo City is seeking a Retail Sales Assistant who will be responsible for delivering excellent customer service, managing stock, and ensuring a positive shopping experience. The ideal candidate should possess strong communication skills, a friendly attitude, and the ability to work flexible shifts. Previous retail experience is a plus. This role emphasizes teamwork and collaboration to meet store sales goals.

Qualifications

• Ability to interact with customers in a friendly, professional, and helpful manner.
• Strong verbal communication skills to assist customers effectively.
• Basic understanding of sales techniques with a focus on upselling.
• Ability to keep the store tidy and organize merchandise efficiently.
• Ensuring products are accurately labeled and displayed correctly.
• Ability to process transactions and provide correct change.
• Ability to stand for long periods and assist customers.
• Ability to work well with colleagues and contribute positively.
• Willingness to work various shifts including weekends and holidays.
• Ability to handle customer complaints professionally.

Responsibilities

• Greet customers and assist them in finding products.
• Stay informed about the products to help customers.
• Assist with receiving, organizing, and stocking inventory.
• Process customer purchases and handle payments.
• Ensure the store is clean and organized.
• Manage customer returns and exchanges per store policy.
• Inform customers about ongoing promotions and offers.
• Assist with setting up window displays and in-store promotions.
• Work with other sales assistants to achieve sales targets.
• Collect customer feedback and report to management.

Skills

Customer Service Skills

Communication Skills

Sales Ability

Organization

Attention to Detail

Basic Math Skills

Physical Stamina

Teamwork

Flexibility

Problem-Solving

Job description

A retail accessories store in Iloilo City is seeking a Retail Sales Assistant who will be responsible for delivering excellent customer service, managing stock, and ensuring a positive shopping experience. The ideal candidate should possess strong communication skills, a friendly attitude, and the ability to work flexible shifts. Previous retail experience is a plus. This role emphasizes teamwork and collaboration to meet store sales goals.