A retail company in Metro Manila is hiring for a customer service role that involves greeting customers, assisting them with products, and entering sales data. The ideal candidate should have a college level education and sales experience to effectively engage customers and manage inventory. This position offers an opportunity to build customer relationships and maintain the store's operations efficiently.
Qualifications
Must be customer-oriented and able to provide assistance.
Sales experience preferred for effective engagement.
Ability to maintain accurate records and monitor stock.
Responsibilities
Greet customers upon entering the store.
Assist customers in locating products.
Maintain sales and customer data entries.
Notify superiors on stock restocking needs.
Entering sales data and customer data into the company database
Keeping records of special orders
Monitoring the merchandise and notifying a superior when items need to be restocked
Arranging items such as special sale items to engage customers
Building customer relationships
Skills
Customer service
Inventory management
Sales skills
Communication
Education
College level education
Job description
Job Description
Greeting customers as they enter the store
Assisting customers in locating products by going through the inventory
Calling other store locations to find items that are not available in the store based on customer requests
Suggesting new items to customers based on their selections
Entering sales data and customer data into the company database
Keeping records of special orders
Monitoring the merchandise and notifying a superior when items need to be restocked
Arranging items such as special sale items to engage customers