Retail Sales Assistant

MNL GENERAL MERCHANDISE; Albay; On-site; PHP 167,400 - 223,200; Full time

Job summary

A local retail company in the Philippines is seeking a Retail Sales Assistant to assist customers, process sales transactions, and maintain store appearance. The ideal candidate will have excellent communication skills and a friendly demeanor. Fresh graduates are encouraged to apply as this is a full-time position based on-site in Albay.

Qualifications

• Ability to engage customers and provide personalized service.
• Strong understanding of products being sold.
• Ability to handle customer complaints calmly.

Responsibilities

• Assist customers and provide excellent customer service.
• Process sales transactions and maintain store appearance.
• Handle customer inquiries and complaints.

Skills

Excellent communication skills

Customer service skills

Ability to upsell products

Problem-solving skills

Education

High/Senior High School

Job description

On-site - Albay Fresh Graduate/Student High/Senior High School Full-time

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Job Description

• A Retail Sales Assistant is responsible for assisting customers in a retail environment, providing excellent customer service, and supporting store operations. This role involves helping customers find products, processing sales transactions, restocking merchandise, and maintaining the store’s appearance.
• Greet customers in a friendly and professional manner as they enter the store.
• Assist customers by answering questions, offering product recommendations, and providing detailed information about store products or services.
• Handle customer inquiries, complaints, and returns, resolving issues promptly and professionally.
• Help customers locate items and guide them to appropriate sections or products.
• Excellent communication skills, both verbal and written, with the ability to engage customers and provide personalized service.
• Friendly, approachable, and professional demeanor.
• Ability to handle challenging situations or customer complaints calmly and efficiently.
• A strong understanding of the products being sold and the ability to explain their benefits clearly to customers.
• Ability to upsell or cross-sell products to meet sales targets.

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