Retail Promodiser & Customer Experience Pro

Expressions Stationery Shop, Inc.; Dipolog; On-site; PHP 167,000 - 234,000; Full time

Benefits offered by this job

Company events

Employee discount

Flexible schedule

Free parking

Health insurance

On-site parking

Opportunities for promotion

Paid training

Promotion to permanent employee

Transportation service provided

Job summary

Mi Department Store in Dipolog is seeking a customer-focused Promodiser to be the first point of contact for shoppers and to provide excellent service with strong product knowledge.

You will help with merchandise selection, explain returns or promotions, and assist with cashiering and stock handling as needed. A background in retail with good communication skills is preferred, and health and safety protocols are in place.

Qualifications

• Education: At least Senior High School graduate with 1 year of experience, or Bachelor's degree with 0–6 months of experience in retail or sales.
• Experience in the retail industry is preferred.
• Strong communication, selling, and customer service skills.
• Basic knowledge of merchandising and stockroom procedures.

Responsibilities

• Ensure a positive customer experience from store entry to purchase by using appropriate sales spiels, answering queries, and assisting with merchandise selection.
• Clearly communicate product features, services, procedures (such as returns or replacements), and promotional offers to customers.
• Address and elevate customer complaints for timely resolution.
• Maintain clean, organized merchandise displays, updated price tags, and functioning store fixtures.
• Request timely stock replenishment using Stock Requisition Slips and prevent merchandise loss through regular inventory activities.
• Support developmental assignments such as cashiering, merchandise receiving and pull-outs, stockroom organization, and documentation.
• Comply with company health and safety protocols to protect employees and customers.

Skills

Strong communication skills

Selling skills

Customer service

Education

Senior High School with 1 year experience

Bachelor's degree with 0–6 months experience in retail or sales

Tools

Merchandising knowledge

Stockroom procedures

Job description

Mi Department Store in Dipolog is seeking a customer-focused Promodiser to be the first point of contact for shoppers and to provide excellent service with strong product knowledge.

You will help with merchandise selection, explain returns or promotions, and assist with cashiering and stock handling as needed. A background in retail with good communication skills is preferred, and health and safety protocols are in place.