Retail Management Trainee: Lead Ops & Customer Experience

Jollibee Group; San Mateo; On-site; PHP 279,000 - 391,000; Full time

Job summary

Jollibee Group is seeking a Management Trainee to oversee daily store operations, ensure food safety and cleanliness, and drive sales through customer engagement. The role includes staffing, training, scheduling, and supporting performance needs.

The ideal candidate holds a Bachelor’s degree, excels in verbal and written communication, and is willing to work shifting schedules and long hours. This entry-level program offers hands-on experience in store management across locations in the

Qualifications

• Bachelor's degree; fresh graduates welcome.
• Strong verbal and written communication skills.
• Ability to work under pressure.
• Willing to work shifting schedules and long hours.

Responsibilities

• Ensure food safety, sanitation, cleanliness, and smooth daily store operations.
• Lead sales activities and customer engagement to meet targets.
• Manage staffing needs, including hiring, training, scheduling, and performance support.
• Handle store administration, reports, permits, and compliance with safety and regulatory requirements.

Skills

Verbal communication

Written communication

Work under pressure

Shift work

Education

Bachelor's degree

Job description

Jollibee Group is seeking a Management Trainee to oversee daily store operations, ensure food safety and cleanliness, and drive sales through customer engagement. The role includes staffing, training, scheduling, and supporting performance needs.

The ideal candidate holds a Bachelor’s degree, excels in verbal and written communication, and is willing to work shifting schedules and long hours. This entry-level program offers hands-on experience in store management across locations in the