Restaurant Team Leader

Amber Golden Bowl Restaurant Corporation; Marikina; On-site; PHP 1,063,000 - 1,418,000; Full time

Job summary

A leading restaurant organization in Metro Manila is seeking a Store Team Leader responsible for managing staff performance, delegating tasks, and ensuring excellent customer service. The ideal candidate should have a Bachelor's Degree and experience in restaurant management. The role includes managing scheduling, hiring and training personnel, and preparing sales reports using analytical tools. This position requires flexibility in work hours and a strong commitment to team success.

Qualifications

• Willing to work in a shifting schedule.
• Experience in restaurant management is required.

Responsibilities

• Manage scheduling systems to control store expenses.
• Hire, train, and evaluate personnel in sales and marketing.
• Conduct daily meetings with sales reps to set goals.

Skills

Customer service

Team leadership

Inventory management

Sales analysis

Education

Bachelor's Degree

Tools

QuickBooks

Microsoft PowerPoint

Job description

A store team leader is responsible for monitoring the staff's performance, delegating tasks, and ensuring that the team provides the best customer service by responding to the customer's inquiries and concerns and resolving their complaints. Store team leaders assist with the development of marketing campaigns and promotional offers to sell goods and services to the customers, generating more revenues and increasing the business's profitability. They also evaluate sales reports, analyze market trends, and manage the team's productivity to achieve sales objectives.

Store Team Leader Responsibilities

• Manage scheduling systems to control store expenses and manage resources.
• Assist store leadership in effectively leading, managing, and developing store and/or department operations and associates to maximize sales and profitability.
• Utilize 10 key and math skills to enter inventory into counting equipment.
• Hire, train, and evaluate personnel in sales, and marketing.
• Enter payments into QuickBooks, as well as payroll and checks for payments for supplies need.
• Will bag groceries, stock merchandise, organize, and clean as needed to meet the goals of the store.
• Conduct daily meeting with sales reps to set goals base on project sales and assist general manager in payroll and scheduling.
• Restore organization and cleanliness to store warehouse.
• Coordinate with platform/application teams and customers during outage windows.
• Review daily projection report statistics, develop weekly metrics and analysis reports to management utilizing PowerPoint and spreadsheets.
• Prepare and conduct classes on topics such as security, personnel/equipment safety, and daily operations using Microsoft PowerPoint.
• Provide continuous service by assisting customers to troubleshoot voice and data communications equipment and support of contingency planning for service interruptions.

Qualifications

• Willing to work in a shifting schedule
• With experience in restaurant management
• Bachelor's Degree