Resource Management Associate

Ernst & Young Advisory Services Sdn Bhd; Taguig; On-site; PHP 279,000 - 468,720; Full time

Job summary

EY Global Delivery Services invites candidates to join the resource management team in the Philippines to manage scheduling using ARMS and Retain, updating schedules promptly and resolving conflicts. Strong communication, Excel skills, and teamwork are essential as you collaborate with a global EY GDS group.

Responsibilities include proactive resource planning, mailbox management, and basic reporting to improve utilization.

Qualifications

• 1–3 years of resource management/workforce management experience.
• Strong acumen in resource management preferred.
• Basic MS Excel knowledge.

Responsibilities

• Timely updation of resource schedules on scheduling tools (ARMS/Retain).
• Timely review and resolution of scheduling conflicts.
• Proactive review of resource availability / resource requirements.
• Mailbox management and fulfilling scheduling requests via email within defined TAT.
• Optimization of resource utilization through schedule management.
• Basic reporting and analysis.

Skills

Communication skills

MS Excel

Teamwork

Time management

Tools

ARMS

Retain

MS Office

Job description

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The opportunity

We’re looking for candidates with knowledge and capability in terms of managing resources / manpower using different resource management and deployment tools within EY GDS Assurance.

Your key responsibilities

• Timely updation of resource schedules on scheduling tools (ARMS/Retain)
• Timely review and resolution of scheduling conflicts.
• Proactive review of resource availability /resource requirements.
• Mailbox management and fulfilling the scheduling requests coming through mails in defined TAT.
• Optimization of resource utilization through effective schedule management.
• Basic reporting and analysis.

Skills and attributes for success

• Good verbal and written communication skills.
• Basic knowledge of MS Excel.
• Excellent teaming and interpersonal skills.
• Positive attitude and ability to excel under tight timelines.

To qualify for the role, you must have

• Graduates with 1-3 years of relevant resource management/workforce management / exposure in General Operations with strong acumen in resource management preferred.

Ideally, you’ll also have

• Basis knowledge on MS – Excel Ms - Office
• Interest in business and commerciality.

What we look for

• A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment
• An opportunity to be part of a market-leading, multi-disciplinary team in the only integrated global assurance business worldwide.
• Opportunity to work with EY GDS Assurance practices globally with leading businesses across a range of industries

What we Offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.