Remote Senior Network Engineer (Level 3)

MissionHires; Philippines; On-site; PHP 807,233 - 1,210,850; Full time

Job summary

MissionHires is seeking a highly skilled Senior Computer Engineer (Level 3 Network Engineer) for a full-time, remote role. This position is ideal for IT professionals eager to tackle complex challenges within a diverse client base.

Responsibilities include diagnosing advanced IT issues, managing technical infrastructures, and implementing secure solutions. Candidates should have at least 3 years of experience and strong communication skills. This role promises growth opportunities in a supportive environment.

Qualifications

• At least 3 years of relevant Level 2 technical experience.
• Experience with MSP tools such as ConnectWise, Bitdefender, etc.
• Experience with ticketing software like Zendesk, JIRA, etc.

Responsibilities

• Provide professional English communication to clients.
• Diagnose and resolve Level 3 IT issues promptly.
• Manage client networks and technical infrastructures.

Skills

Level 2 technical experience

MSP tools

Ticketing software

Documentation skills

Clear communication skills

Microsoft technologies

Network protocols

Cybersecurity best practices

Networking solutions

Cloud platforms

Windows OS support

Office 365 administration

Active Directory management

Tools

ConnectWise

Bitdefender

Zendesk

JIRA

SonicWall

pfSense

Sophos Firewalls

Microsoft Azure

AWS

Job description

MissionHires is seeking a highly skilled Senior Computer Engineer (Level 3 Network Engineer) for a full-time, remote role. This position is ideal for IT professionals eager to tackle complex challenges within a diverse client base.

Responsibilities include diagnosing advanced IT issues, managing technical infrastructures, and implementing secure solutions. Candidates should have at least 3 years of experience and strong communication skills. This role promises growth opportunities in a supportive environment.